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re: Comcast upset over DirecTV Rob Lowe Commercials, Gets BBB to fight their fight

Posted on 4/8/15 at 10:46 am to
Posted by SoDakHawk
South Dakota
Member since Jun 2014
8904 posts
Posted on 4/8/15 at 10:46 am to
quote:

By conception, It's a positive market solution (albeit a limited one) to a common free market hazard - lack of information and lack of accountability.


In today's internet world full of online reviews about products and companies, Angie's List, social media like Facebook that gives everyone an instant voice, I just don't see how there is a lack of information available to consumers.
Posted by Jimbeaux
Member since Sep 2003
20305 posts
Posted on 4/8/15 at 11:08 am to
That's a fair point, but honestly, online reviews are not worth shite. Half of them are trolls by competing companies, or by ignorant disgruntled douchebags, making them completely unreliable.

Besides, it's not just the nature of the "reviews" that is ostensibly provided by the BBB, it's the set of standards they supposedly exemplify/encourage and the complaint resolution process, which is possibly the best feature of the program.
Posted by Jimbeaux
Member since Sep 2003
20305 posts
Posted on 4/8/15 at 11:11 am to
I'm not too familiar with Angie's List, but wouldn't that be a similar type of thing as the BBB, only with the cost being paid directly by the consumer instead of the business?
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