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re: charter internet down in Alabama
Posted on 8/24/14 at 8:39 am to Mr Gardoki
Posted on 8/24/14 at 8:39 am to Mr Gardoki
Yes! Glad to hear someone else is feeling my pain with this company! I have an on going link on this board.
I understand that things break. I also understand DDOS attacks. What I cant understans or accept is the way Charter deals with issues.
They have NO escalation if u can prove to them the problem is NOT your hardware. Of which I can do every single time they have an outage. They simply keep there customers in the dark.
Outages and slow internet speeds are FAR too common.
I understand that things break. I also understand DDOS attacks. What I cant understans or accept is the way Charter deals with issues.
They have NO escalation if u can prove to them the problem is NOT your hardware. Of which I can do every single time they have an outage. They simply keep there customers in the dark.
Outages and slow internet speeds are FAR too common.
This post was edited on 8/24/14 at 8:40 am
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