re: charter internet down in Alabama

quote:

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Easy fix, they should have auto directed phone calls to that while internet was down instead of being off the hook

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That would be too classy. When I heard the busy signalling last night, I confess that I grinned. I'm generally pleased with the service itself, but their CS peeps are usually arrogant/indignant/condescending. The dark side of me was happy to see them squirming when they couldn't blame my devices for it - for a change...