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re: Uber's dirty tricks quantified: Rival counts 5,560 canceled rides

Posted on 8/12/14 at 11:27 am to
Posted by ocelot4ark
Dallas, TX
Member since Oct 2009
12458 posts
Posted on 8/12/14 at 11:27 am to
Doesn't Uber have a policy that once you order a car, if you cancel it, you'll be on the hook for a charge?

Why wouldn't you do that if you were Lyft? It just seems like a common sense policy that wouldn't offend anyone. In the app, very clearly state, "If you continue requesting this vehicle by selecting request my car, you will be charged a $10 fee if you choose to cancel your ride between the time of your order and pick up."
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
80866 posts
Posted on 8/12/14 at 11:29 am to
quote:

Doesn't Uber have a policy that once you order a car, if you cancel it, you'll be on the hook for a charge?



No, not that I'm aware of. I've canceled a few times when it became clear the driver wasn't going to be here anytime soon.

As far as I know the only thing that happens is the driver can rate you lower, but it hasn't messed with my rating, probably because the driver didn't want to get me anyway.
Posted by BACONisMEATcandy
Member since Dec 2007
46648 posts
Posted on 8/12/14 at 11:30 am to
quote:

Doesn't Uber have a policy that once you order a car, if you cancel it, you'll be on the hook for a charge?



No as long as you cancel before the car arrives you are not charged

quote:

Why wouldn't you do that if you were Lyft? It just seems like a common sense policy that wouldn't offend anyone. In the app, very clearly state, "If you continue requesting this vehicle by selecting request my car, you will be charged a $10 fee if you choose to cancel your ride between the time of your order and pick up."


Über stops this by only allowing one account per phone number
This post was edited on 8/12/14 at 11:31 am
Posted by lsu480
Downtown Scottsdale
Member since Oct 2007
92880 posts
Posted on 8/12/14 at 11:31 am to
quote:

Doesn't Uber have a policy that once you order a car, if you cancel it, you'll be on the hook for a charge?



As long as you cancel before they arrive you are all good.
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