re: New challenge for Obamacare: Enrollees who don’t understand their insurance plan

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Enrollees who don’t understand their insurance plan

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Is that really anything new?

The health care providers themselves can't even understand my health insurance plan - even though they have people who are paid for that very purpose. This has been true before and after RomneyCare. They are always double billing me - asking for co-pays then taking the same from my HRA. Then I have to make them cough up the difference. Its a pain in the butt.

When we went to our "insurance counselling" meeting before having our son - they couldn't even tell us for sure how much it would cost us out of pocket with no complications, and forgot to mention that the patient co-pay applies to the number of patients leaving the hospital (2) - not the number entering (1). The meeting was really more to assure them we had insurance than to provide us any useful information at all.