re: CPA tax return

Most CPAs operate in a first in first out order. When you dropped it off, did you tell him why you needed it ASAP? If you told him you needed it to close on a loan before the 15th, or something like that, he might have bumped you to the front. If you didn't give him a reason, then he's going to put it behind everyone that dropped off in front of you that are also in a hurry to get their refund.