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Posted on 1/21/14 at 1:05 pm to Platinum
quote:For as many people out there that don't care about the fee, there are just as many that do.
Complaining about the fee = poors in the AMEX world
The card just doesn't have the value for me. I get 8 free club passes annually through other cards. I would have to be able to utilize the hell out of the lounges for it to pay for itself, and if they reduced my ability to utilize that privilege I would certainly expect to be compensated for a deteriorating product, or I'd find a product that better suited my needs.
Posted on 1/21/14 at 1:06 pm to Platinum
quote:I found the chat icon through the payment screen.
How exactly do you contact these people via chat? I can't believe they dont have an icon for this.
Posted on 1/21/14 at 1:09 pm to Platinum
quote:
How exactly do you contact these people via chat? I can't believe they dont have an icon for this.
Log in to your acct. Click on the "Pay Bill" icon. It will be on the top right when you go to that pay bill page. There is an icon.
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