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re: Question about Bank of America Home Mortgage Payment
Posted on 2/3/10 at 10:49 pm to Will Cover
Posted on 2/3/10 at 10:49 pm to Will Cover
Yes, they are at fault and will take away the late fee. Just ask for the highest up person available, explain the situation, and you will get it wiped off. I'm sure they are aware the system was down at a certain point, and if you have paid timely on your payments before, you'll be fine.
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