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re: A Doctor at Cigna Said Her Bosses Pressured Her to Review Patients’ Cases Too Quickly.

Posted on 5/6/24 at 7:43 am to
Posted by LSUfan4444
Member since Mar 2004
54845 posts
Posted on 5/6/24 at 7:43 am to
quote:

I agree with the posters here that say if it’s meets the criteria of a partnered doc, it should be covered.



I do agree that fi something meets criteria it should be covered but thats not really what the article is describing. It's describing something that doesnt meet criteria.

If there is something that a medical director reviews because it already doesn't meet standard criteria (meaning the nurse who initially reviewed it flagged it for denial) that decision falls to them. Another medical director reviewing the same case could have a different opinion and approve it so for those cases that are denied, the patients do have appeal rights to have the request reviewed by third party review sources which are clinicians for another opinion.
Posted by Bestbank Tiger
Premium Member
Member since Jan 2005
73191 posts
Posted on 5/6/24 at 8:07 am to
quote:

do agree that fi something meets criteria it should be covered but thats not really what the article is describing. It's describing something that doesnt meet criteria.


Actually, what it's describing is they outsource the decision to s-hole countries and want an American MD to rubber stamp the denial without actually looking at it.

In the Humana case I mentioned earlier they were using a software program that was denying 50 claims per minute. Nobody was looking at the claims and AI isn't at the point where it can make accurate decisions.
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