re: “Would you like to leave a 10%, 15%, or a 20% tip today?” — in a DRIVE THRU!

In truth it is not wholly the establishment's fault. These are pre-packaged programs they receive, lease, buy, or license from a vendor in order to process credit cards. These programs come pre-loaded with the tip option in the transaction sequence.

Now, truthfully, employers should direct their employees to skip past the tip area before presenting it to customers....so this is where I fault the establishment. But if these programs start providing options for transactional sequences without the tip option ......well, the world will indeed be a better place.