re: MSY arriving passenger pickup.

I've dropped off and picked up from MSY a dozen times now. The first time was a learning experience. After that, I used the cell phone lot with no issue. FYI, there's a bathroom in the lot which comes in handy.

My only complaint is they designed that new terminal and the drop off and pickup is so short...it seems like they could have made it a little longer to make it easier.

Also, I've learned you can park in the short term garage and it's free for the first 30 minutes (maybe an hour, I can't remember for sure). So if you want to park and meet someone at baggage claim, you can do it for free. Just don't park until they say they are at baggage claim. And there is a bathroom right inside the door as well that also comes in handy.