re: US tech industry getting hammered right now...

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Outsourcing to India almost always costs you more money, even if indirectly. It's just a messy car salesey culture. I've seen companies get completely screwed once the hooks got in.

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About a decade ago it got so bad for Dell's business sales that they had to bring their business tech support back state-side. I've wondered from time to time how bad "so bad" had to be for them to make that decision and what were the various dollar values involved.