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Started By
Message
Posted on 11/4/23 at 10:06 am to Shaq4prez
Email from Bally.
“We’re sorry for what happened this week.”
“We’re sorry for what happened this week.”
quote:
This week has been a tough one for the fans. Peeling back the curtain, we heard you and instituted some new app updates in time for the NBA and NHL seasons. However, we encountered some issues we didn’t anticipate. Saying “we’re sorry” is not enough. We owe it to you to acknowledge our failures and try to make it up to you. Because we will continue to optimize over the next few days, we’ll be applying a 7 day credit to your account. If you’re willing…stay. We will not promise perfection but truly our mission is to deliver an improved experience because the teams and their fans deserve it. We hope to earn back your trust in time. The 7 days will be credited to your account in the next billing cycle. Thank you for being a fan. Bally Sports *Offer valid for Bally Sports+ subscribers who subscribed directly through the Bally Sports App or website.
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