Best and Worst Airlines of 2016

Wow. AA in a race to the bottom. AS consistently in the top is no surprise.

I thought with AA's rebranding campaign they'd follow in Delta's footsteps and make big strides

american is below spirit


yikes


Makes me feel better about my delta status right here. I hardly ever have any issues. #knocksonwoodfortomorrow

As a rule, I never fly American unless absolutely necessary. Unfortunately, they are sometimes the only option when going out west, and I took them a couple of months ago from MSY to DFW to a small town in CO. Of course, history held true and my flight was canceled at 10pm the night before the 6:30AM flight due to "crew rest". F that airline.

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I really wish Delta flew to my city :(

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You must be in south or west Texas because that's pretty much Delta's only coverage gap across the entire country.

Delta is the goat

I rarely fly American, due to bad experiences, but damn... I'm glad I don't have to deal with their BS often. Last flight with them was 8hrs with a broken tv screen and a broken seat back that felt like a broken down cardboard box. Of course, they didn't care at all.

West Texas...got SW to DAL or LAS, UA to DEN or IAH, and AA to DFW.

all domestic airlines suck

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So you would like your flight crew to fly without proper rest?

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No. Either fly more planes or hire more crew to reduce IRROPs that cause these conflicts in the first place. There is a reason why Delta/Alaska face fewer of these issues and some other airlines face them more frequently. Reason why Spirit is always late is due to smaller fleet for example. That is what you get with LCCs. Full service airlines place huge value into getting people where they need to be on schedule. This is not the top priority for every airline though depending on their business model.