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Bad Service?

Posted on 10/31/13 at 3:41 pm
Posted by andouille
A table near a waiter.
Member since Dec 2004
10704 posts
Posted on 10/31/13 at 3:41 pm
I read a lot of reviews that complain about service at many of the different places that we go to, never once have I had the alleged bad service myself. I think that some people just don't know how to get good service.

1. Dress appropriately, don't be the worst dressed people in the place. Jorts, a team jersey and a backwards ball cap get little respect unless there is a drive thru.

2, Treat the server with respect, engage them, ask their opinion, smile, make it pleasant for both of you.

3. Don't be a pain in the arse, control your children, don't be drunk. Let them know ahead of time if the bill is split or you have coupons.

4. 20% is real easy to figure out, go from there.

My father in law could get excellent service from a Lucky Dog vendor, I learned from him.
Posted by Rouge
Floston Paradise
Member since Oct 2004
136799 posts
Posted on 10/31/13 at 3:42 pm to
quote:

20% is real easy to figure out, go from there.
and here....we.....go
Posted by hungryone
river parishes
Member since Sep 2010
11987 posts
Posted on 10/31/13 at 3:44 pm to
All of those things won't save you from a server who's stoned, hungover and surly, or pissed off at the world.
Posted by Tigertown in ATL
Georgia foothills
Member since Sep 2009
29191 posts
Posted on 10/31/13 at 3:50 pm to
I often wonder about it myself when I see posts about bad service.

I guess it depends on how you view the world.

I went Acme in BR after the Florida game. It was packed of course and the flow was not good at all.

Drinks came out one at a time.

We weren't ready to order and they took a long time to come back so by the time they came back we ordered drinks, apps and entrees at the same time.

Manager brought us one item and the waitress brought the same thing and was surprised we had it.

BUT, the place probably went from no one there to full house all at once.

AND, they were trying hard, were polite and were doing their best.

I'm just not going to say "bad service" for things like that.

Bad service is someone acting like an a-hole. But that doesn't happen to me either.
Posted by lsu2006
BR
Member since Feb 2004
39980 posts
Posted on 10/31/13 at 3:53 pm to
quote:

Bad service is someone acting like an a-hole. But that doesn't happen to me either.

This is how I feel. All I ask for is effort and don't be a dick to me. If you do that you get at least 20%.
Posted by emboslice
Member since Dec 2012
4519 posts
Posted on 10/31/13 at 3:56 pm to
I agree that you play an important role in the service you get. But I can recall a few instances where I was very patient and respectful and still got bad service. It's just one of those things.

I don't go out to get food very often though, so luckily y I don't have to deal with it a lot.

Also, why would your tip matter? I mean, I know tip matters and I leave good tips but the server doesn't know the tip at the beginning of your meal.
Posted by BottomlandBrew
Member since Aug 2010
27092 posts
Posted on 10/31/13 at 3:56 pm to
Your recommendations only address one party in a three party experience. There's the customer, the waiter, and the cook.
Posted by andouille
A table near a waiter.
Member since Dec 2004
10704 posts
Posted on 10/31/13 at 4:19 pm to
quote:

Also, why would your tip matter? I mean, I know tip matters and I leave good tips but the server doesn't know the tip at the beginning of your meal.


You likely let them know long before the check comes. If you are parsing the menu for the cheapest items, asking "can I order off the children's menu". I think service people can smell a bad tipper when you walk in the door. But really, the tip is for the next time, they will remember you.
Posted by emboslice
Member since Dec 2012
4519 posts
Posted on 10/31/13 at 4:23 pm to
quote:

can I order off the children's menu"
I agree there are certainly signs. Luckily I'm not white trash and never say that.
quote:

But really, the tip is for next time, they will remember you
very true! Part of the reason I tip well.
Posted by Oenophile Brah
The Edge of Sanity
Member since Jan 2013
7540 posts
Posted on 10/31/13 at 4:34 pm to
quote:

Luckily I'm not white trash and never say that.


Classic.

I'm sorry, most places with a kids menu have already set the bar fairly low.

The only places that I go to with bad service is pho joints. They often have young work staff that are absent minded. Of course, the service is the least of my concern at Viet restaurant's.
Posted by TigerWise
Front Seat of an Uber
Member since Sep 2010
35113 posts
Posted on 10/31/13 at 4:39 pm to
quote:

The only places that I go to with bad service is Ba Chi



FIFY
Posted by MSMHater
Houston
Member since Oct 2008
22774 posts
Posted on 10/31/13 at 4:39 pm to
quote:

ll of those things won't save you from a server who's stoned, hungover and surly, or pissed off at the world.


Lulz. Damn near every server is stoned, drunk, or hungover.

The back of the house at a restaurant is a pharmaceutical induced orgy most of the time.
Posted by MSMHater
Houston
Member since Oct 2008
22774 posts
Posted on 10/31/13 at 4:44 pm to
quote:

I read a lot of reviews that complain about service at many of the different places that we go to, never once have I had the alleged bad service myself. I think that some people just don't know how to get good service.

1. Dress appropriately, don't be the worst dressed people in the place. Jorts, a team jersey and a backwards ball cap get little respect unless there is a drive thru.

2, Treat the server with respect, engage them, ask their opinion, smile, make it pleasant for both of you.

3. Don't be a pain in the arse, control your children, don't be drunk. Let them know ahead of time if the bill is split or you have coupons.

4. 20% is real easy to figure out, go from there.

My father in law could get excellent service from a Lucky Dog vendor, I learned from him.


No!

Some servers just suck! It's a job that requires certain skills, and not everyone hired has them.

I was in 5 restaurants over 7 years from 18-25 years old. And there are plenty of servers that just don't have it, and it has nothing to do with who they are serving.

Your pops Lucky Dog vendor isn't managing 5 tables and 20-25 patrons on a Friday night with a 45 minute wait. Not everyone can manage that situation, and those that can't, provide shitty service. It's not ill intentioned, as your implying. They are just incompetent.

So you go ahead and give them 20% to reward their incompetence. But that will only make them stick around for more suckers like you, when they should GTFO.
This post was edited on 10/31/13 at 4:46 pm
Posted by andouille
A table near a waiter.
Member since Dec 2004
10704 posts
Posted on 10/31/13 at 5:50 pm to
They don't get 20% if I can't get a refill, my dish sits in the serving window getting cold for 10 minutes, I get the "whatever stare", I ask for dressing on the side and I get a quart of ranch, when I ordered bleu cheese, glopped on.

What I'm telling you is that these things are a rarity. I have learned how to get them to give me what I want, stoned or not.
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