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re: How does Apple get away with talking to their customers like they do?

Posted on 2/21/17 at 5:46 pm to
Posted by Seldom Seen
Member since Feb 2016
40243 posts
Posted on 2/21/17 at 5:46 pm to
Because Apple customers are cult like.
Posted by shel311
McKinney, Texas
Member since Aug 2004
110885 posts
Posted on 2/21/17 at 5:56 pm to
quote:

Sitting in here looking around and these employees treat the customers like trash. No please, no thank you, no welcome or anything at all. They tell them to step aside or get out the way, goddamn man.

You tell us, they got you in there sitting around. I'm sure you've bought Apple products before so you tell us.
Posted by kywildcatfanone
Wildcat Country!
Member since Oct 2012
119199 posts
Posted on 2/21/17 at 5:58 pm to
They know their customers are sheeple.
Posted by TigerDeBaiter
Member since Dec 2010
10267 posts
Posted on 2/21/17 at 6:04 pm to
quote:

The files are INSIDE the computer...




Seriously though. Try and go find the folder where they go. I couldn't, and when I asked the response is "just burn a cd from iPhoto".
Posted by OchoDedos
Republic of Texas
Member since Oct 2014
34105 posts
Posted on 2/21/17 at 6:25 pm to
I guess Apple thinks if you're stupid enough to pay $800 for a cell phone, then they can get away with treating you like shite.
Posted by Cocotheape
Member since Aug 2015
3782 posts
Posted on 2/21/17 at 6:28 pm to
I still would like to know where my actual picture files went
Posted by BabySam
FL
Member since Oct 2010
1505 posts
Posted on 2/21/17 at 6:29 pm to
quote:

quote:
as soon as you ask "where are the actual files saved when I import pictures"


The files are INSIDE the compute


but what if we put them on-the-line?!!!
Posted by cubsfan5150
Member since Nov 2007
15776 posts
Posted on 2/21/17 at 6:55 pm to
Because their typical customers are pretentious assholes too
This post was edited on 2/21/17 at 6:56 pm
Posted by rocket31
Member since Jan 2008
41819 posts
Posted on 2/21/17 at 6:57 pm to
your biggest problem OP is shopping an an overpriced store with inferior products
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
71424 posts
Posted on 2/21/17 at 7:01 pm to
I have family that works at Apple, and she would give literally anyone the shirt off her back.

The products are overpriced but the service is fantastic.
Posted by AlonsoWDC
Memphis, where it ain't Ten-a-Key
Member since Aug 2014
8767 posts
Posted on 2/21/17 at 7:30 pm to
quote:

They bend over backwards at my Apple Store.


Probably the same one I have been to.

I am not an Apple person but my dad gave me his old MacBook when he got a new laptop years ago. I took it because, hey, thanks dad, why not. A year later I had a hardware issue and went to the store to see what was up because I don't know my well around Apple hardware.

Went to the store and the guy bent over backwards to accommodate the issue when he could have royally upcharged my ignorant arse. Got out of there cheap.
Posted by tigerpimpbot
Chairman of the Pool Board
Member since Nov 2011
66948 posts
Posted on 2/21/17 at 7:35 pm to
quote:

Went to the store and the guy bent over backwards to accommodate the issue when he could have royally upcharged my ignorant arse. Got out of there cheap.


Same. Went in with my MacBook Pro when a video card went out. Professional as frick operation.

Posted by JawjaTigah
Bizarro World
Member since Sep 2003
22501 posts
Posted on 2/21/17 at 7:37 pm to
quote:

But, as soon as you ask "where are the actual files saved when I import pictures" (or some other basic question, they see you have questioned them and get defensive.
They get evasive and crabby any time you ask about iPhone and photos, as in how do I get them off my phone without losing them? I know the pat answer is - download them or copy and paste to your computer. Try doing that with Windows 10. It is like trying to hold a conversation in Swahili, with someone whose main language is Mandarin Chinese.
This post was edited on 2/21/17 at 7:38 pm
Posted by shotcaller1
Member since Oct 2014
7501 posts
Posted on 2/21/17 at 7:46 pm to
Jokes on you for even being inside of an apple store.


MICROSOFT BABY
Posted by RedlandsTiger
Greenwell Springs, LA
Member since Jan 2008
2939 posts
Posted on 2/21/17 at 8:14 pm to
quote:

Sitting in here looking around and these employees treat the customers like trash. No please, no thank you, no welcome or anything at all. They tell them to step aside or get out the way, goddamn man.


Email Apple they would love to hear your story and fix the problem.
Posted by TheDeathValley
New Orleans, LA
Member since Sep 2010
17163 posts
Posted on 2/21/17 at 8:20 pm to
I've only had positive experiences with apple actually
Posted by olgoi khorkhoi
priapism survivor
Member since May 2011
14858 posts
Posted on 2/21/17 at 8:26 pm to
Are they wearing hard hats? People will do whatever you tell them if you have a hard hat on.
Posted by Napoleon
Kenna
Member since Dec 2007
69103 posts
Posted on 2/21/17 at 8:26 pm to
I had a customer leave me a key to his house and tell me to lock up and left me a check and told me to fill it in, so he could run to the Apple store, because they called him with a one hour window to return. People act like the techs there are magicians.
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