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How does Apple get away with talking to their customers like they do?

Posted on 2/21/17 at 5:18 pm
Posted by knowingabyss
Vermont
Member since Aug 2016
2700 posts
Posted on 2/21/17 at 5:18 pm
Sitting in here looking around and these employees treat the customers like trash. No please, no thank you, no welcome or anything at all. They tell them to step aside or get out the way, goddamn man.
Posted by drewnbrla
The Pool is closed.
Member since Mar 2011
7839 posts
Posted on 2/21/17 at 5:19 pm to
It just works. It's practically magic.
Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75184 posts
Posted on 2/21/17 at 5:19 pm to
Tech board
Posted by PublixSubs
Maine
Member since Sep 2015
901 posts
Posted on 2/21/17 at 5:20 pm to
Where are you? I live in NYC, and recently had to have my screen replaced. I was mesmerized being in the store. It was some of the best customer service I had ever seen. Especially for how busy they were.
Posted by Ingeniero
Baton Rouge
Member since Dec 2013
18277 posts
Posted on 2/21/17 at 5:20 pm to
Because dumbasses continue to go there and throw them hundred dollar bills for piece of shite phones.
Posted by Brageous
Member since Jul 2008
107724 posts
Posted on 2/21/17 at 5:20 pm to
When you are a genius, condescension is one of the privileges
Posted by StripedSaint
Member since Jun 2011
2385 posts
Posted on 2/21/17 at 5:21 pm to
0/10
Posted by Recovered
Member since May 2016
577 posts
Posted on 2/21/17 at 5:21 pm to
Every Apple Store I have ever been in has been the exact opposite of the OP.
Posted by Tchoup
Member since Feb 2017
33 posts
Posted on 2/21/17 at 5:21 pm to
Never had this issue.
Posted by Rebel
Graceland
Member since Jan 2005
131369 posts
Posted on 2/21/17 at 5:23 pm to
They bend over backwards at my Apple Store.

Posted by Evolved Simian
Bushwood Country Club
Member since Sep 2010
20497 posts
Posted on 2/21/17 at 5:25 pm to
Most of the time they speak to me in a mix of Bengali and English.
Posted by jsquardjj
Member since Oct 2009
1317 posts
Posted on 2/21/17 at 5:27 pm to
Opposite of my Apple experiences. Always very nice, and I have had random free things given to me twice now. (A new chord for my macbook pro when I was 3 years out of warranty and a free repair on my screen when I cracked it, also out of warranty). I love their customer service.
Posted by TigerDeBaiter
Member since Dec 2010
10262 posts
Posted on 2/21/17 at 5:29 pm to
They only treat people who understand technology this way. The vast majority are clueless and are able to be "bullshitted" to. With a smile on their face of course.

But, as soon as you ask "where are the actual files saved when I import pictures" (or some other basic question, they see you have questioned them and get defensive.

in my experience anyway

Posted by summersausage
Member since Jul 2010
1815 posts
Posted on 2/21/17 at 5:29 pm to
quote:

I bend over at my Apple Store.


FIFY
Posted by shutterspeed
MS Gulf Coast
Member since May 2007
63273 posts
Posted on 2/21/17 at 5:30 pm to
Because they know that Apple employees are liable to haul off and punch you in the lip.
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11203 posts
Posted on 2/21/17 at 5:35 pm to
quote:

Sitting in here looking around and these employees treat the customers like trash. No please, no thank you, no welcome or anything at all. They tell them to step aside or get out the way, goddamn man.


yeah, cause, this doesn't happen. They have very specific training on exactly what and how to say things. .
Posted by Green Chili Tiger
Lurking the Tin Foil Hat Board
Member since Jul 2009
47603 posts
Posted on 2/21/17 at 5:36 pm to
Crack dealers aren't usually very polite to junkies.

They don't have to be.
Posted by Scoop
RIP Scoop
Member since Sep 2005
44583 posts
Posted on 2/21/17 at 5:38 pm to
Are you sure you were not at Burger King?

That doesn't sound like any Apple Store I've been in.
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
18902 posts
Posted on 2/21/17 at 5:43 pm to
quote:

as soon as you ask "where are the actual files saved when I import pictures"


The files are INSIDE the computer...
Posted by rondo
Worst. Poster. Evar.
Member since Jan 2004
77409 posts
Posted on 2/21/17 at 5:45 pm to
Apple fans are sheep and need to be told how to act
This post was edited on 2/21/17 at 5:46 pm
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