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Message

re: The people who own Charcoal's are blaming a ghost for bad business

Posted on 6/3/14 at 10:21 pm to
Posted by lsuwontonwrap
Member since Aug 2012
34147 posts
Posted on 6/3/14 at 10:21 pm to
I'd rather just go to Stein's right across the street.
Posted by Napoleon
Kenna
Member since Dec 2007
69205 posts
Posted on 6/4/14 at 7:42 am to
quote:

You and your parking woes

Posted by Fat Harry
70115
Member since Mar 2005
2219 posts
Posted on 6/4/14 at 9:09 am to
At face value I don't think Charcoal's is bad, plus it is kid friendly. Always easy to get a table for Sunday lunch! Of course I would rather go to Stein's but that's a different experience.

The boudin balls are terrible though, they really need to rework that recipe.
Posted by hungryone
river parishes
Member since Sep 2010
11987 posts
Posted on 6/4/14 at 9:13 am to
The ghost story is beyond tasteless. Vera was a real person--now that she's gone, how is it okay to appropriate her very real tragic death to promote your restaurant? I won't be eating at Charcoal. Tacky in the extreme.
Posted by Neauxla
New Orleans
Member since Feb 2008
33449 posts
Posted on 6/4/14 at 9:14 am to
their business sucks because they sell overpriced burgers
Posted by Neauxla
New Orleans
Member since Feb 2008
33449 posts
Posted on 6/4/14 at 9:14 am to
quote:

I'd rather just go to Stein's right across the street
+1000
Posted by BlackenedOut
The Big Sleazy
Member since Feb 2011
5813 posts
Posted on 6/4/14 at 9:16 am to
I had no desire to try this place, but once that story came out, I began actively rooting for the ghost.
Posted by Boondock544
30A
Member since Sep 2009
1863 posts
Posted on 6/4/14 at 9:23 am to
There's another ghost and his name is Stein
Posted by NoSaint
Member since Jun 2011
11307 posts
Posted on 6/4/14 at 10:08 am to
my trips were a little pricey (not TERRIBLE, but definitely not a selling point for them), the food was just ok (and that was on the best trips), and the service was poor consistently.

selling a premium burger you can go a little high on price but you have to nail the execution for the ENTIRE guest experience if you do. from my trips and many other ive read - they do not.
This post was edited on 6/4/14 at 10:09 am
Posted by No Disrespect But
New Orleans
Member since Mar 2014
293 posts
Posted on 6/4/14 at 3:26 pm to
Every meat burger I've seen there (ordered by others in my group) has been overcooked and nowhere worth the cost.

But I've had their shrimp burger twice and thought it was great each time (and worth the $14 price). Also like the sweet potato tots, which taste as much like cheese as sweet potatoes.
This post was edited on 6/4/14 at 5:00 pm
Posted by Federal Tiger
Connecticut
Member since Dec 2007
7938 posts
Posted on 6/4/14 at 4:42 pm to
F Charcoal. I tried eating their with my friends and they had some elderly couple waiting to be seated before us. They were told they had to sit upstairs, and they had no elevator to provide them....with about 30-40 open seats on the bottom floor which had not a single diner. To shite all over people like that, before they even fork out the $ for the overpriced burger-beers is unquestionably poor business. Took the old couple about 5 minutes to get up the damn stairs.
Posted by vistajay
Member since Oct 2012
2513 posts
Posted on 6/4/14 at 4:48 pm to
This place is getting some extremely poor word of mouth. Don't know anyone personally who has a good thing to say about it. My kids love burger joints and we frequent most of the Uptown places but we've never tried Charcoal despite the fact my kiddos go to school down the street. Threads like this will not get me there anytime soon.
Posted by GynoSandberg
Member since Jan 2006
72059 posts
Posted on 6/4/14 at 4:57 pm to
Some guy on Charcoal's Facebook

quote:

good luck with the botched PR campaign


quote:

Looks like bringing up the ghost of Vera Smith is not appreciated on Facebook by some that knew her. it may come off as a cheap marketing ploy.


quote:

I see now that the article has been out there for a while. Just happened to see a post about it today. Peoples attention spans are short, It should fade away again soon.


quote:

Charcoal's Gourmet Burger Bar This was not a PR campaign in any sense, and we apologize if public comments made it appear so. We invite you to come in and speak with co-owner Craig personally to gain a better understanding about this. None of us would ever disrespect Vera; may she rest in peace.


quote:

Charcoal's Gourmet Burger Bar Mike, please accept our sincerest apologies. This is an episode we hope to put behind us and move on. Thank you for understanding.
Posted by Y.A. Tittle
Member since Sep 2003
101665 posts
Posted on 6/4/14 at 4:59 pm to
quote:

This place is getting some extremely poor word of mouth.


Literally, the ONLY good thing I've heard about this place is from the tiny handful of posters here who attempt to browbeat people into eating there. i.e., some examples in this thread.
Posted by Gris Gris
OTIS!NO RULES FOR SAUCES ON STEAK!!
Member since Feb 2008
47465 posts
Posted on 6/4/14 at 5:35 pm to
I love ghost stories, whether you believe or don't. I get a kick out of them. Muriel's claims to have a ghost. There are all sorts of claims, but this one doesn't seem to go over well.
Posted by TigerMyth36
River Ridge
Member since Nov 2005
39737 posts
Posted on 6/4/14 at 5:38 pm to
Burgers aren't very good and I am about the easiest person to please with a burger.

They were too thick and all of them fell over spilling the contents.

The fresh chips were burned.

The have a bizarre and bad take on the Caesar salad.

I bet a lot of people walk in never realizing there is an upstairs seating section.
Posted by NoSaint
Member since Jun 2011
11307 posts
Posted on 6/4/14 at 7:04 pm to
quote:

but this one doesn't seem to go over well.


I think they tend to go over better when the persons been dead more than a few years and due to that doesn't have close friends in the community.
Posted by BlackenedOut
The Big Sleazy
Member since Feb 2011
5813 posts
Posted on 6/4/14 at 7:09 pm to
For them to say it wasnt a PR move when they basically invited a camera crew to film the seance, shows these guys dont quite understand what simple biz terms mean.
Posted by Gris Gris
OTIS!NO RULES FOR SAUCES ON STEAK!!
Member since Feb 2008
47465 posts
Posted on 6/4/14 at 7:12 pm to
That just cracks me up in a sad pitiful way. Inviting the press to a seance? I must have missed that.
Posted by Matisyeezy
End of the bar, Drunk
Member since Feb 2012
16624 posts
Posted on 6/4/14 at 7:12 pm to
quote:

the tiny handful of posters here who attempt to browbeat people into eating there


Yeah, that didn't happen.

A few said they liked it, a very few, but nobody is browbeating anyone. Nice exaggeration.
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