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re: AT&T workers on strike on 59 in Mandeville

Posted on 8/27/19 at 9:38 am to
Posted by Gringo44
Member since Jun 2009
722 posts
Posted on 8/27/19 at 9:38 am to
The appointment was from 9-11am. Right around 11, the tech called and said he was on another job that would take him about 2-3 hours to finish and then he was heading to my house right after.

Sounds like he did give you a courtesy call. Like I said don’t blame the techs for mismanagement.
Posted by Tiger Prawn
Member since Dec 2016
22610 posts
Posted on 8/27/19 at 9:51 am to
quote:

Sounds like he did give you a courtesy call.


So calling me at 11 to tell me he'd be 2-3 hours late, but then NEVER showing up or calling back is what you consider a courtesy call?

quote:

Like I said don’t blame the techs for mismanagement.

So its management's fault that the tech could call me once to tell me he'd be late, but then not call back later to let me know he wouldn't be able to make it at all?
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