re: Buying Unassembled Furniture Sucks (what would you do?)

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Bring back the whole thing and make them give you another.

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This.

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They aren't going to pull a piece out of another box.

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When I was in retail this is what I would do though. They are just going to send it back to the manufacturer anyway. The whole thing that is. Much easier to send back a box that hasnt been demolished by a customer.

More importantly, why inconvenience a customer like that.

This can be easily rectified by a manager. No need to get mad, employees are just following sop and cant make those decisions even if they are common sense.

So glad to not be in retail anymore.