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re: Making a product "too good". Has this ever been a problem with a product?
Posted on 2/20/17 at 12:31 pm to bhtigerfan
Posted on 2/20/17 at 12:31 pm to bhtigerfan
quote:
Had a discussion with a friend about this. If a company makes a product that lasts a very long time, they will sell very few "replacements". But on the upside, everyone will want to buy it because it's the best.
This discussion was started because he said that US auto makers purposely made cars that would wear out so you would buy a new one. I disagreed.
I used the Toyota Land Cruiser as an example.
Planned obsolescence was an accepted strategy in the American auto industry until the late 70's-early 80's. But the Japanese adopted a manufacturing/production strategy (TQM) which focused on quality. It was promoted by Dr. W. Edwards Deming, an American engineer/professor/management consultant, whom the American automotive industry initially ignored, enjoying a comfortable market advantage after WWII. It didn't take many years for Americans to catch on but not before the Japanese had captured a huge global market segment.
Deming Prize
This post was edited on 2/20/17 at 12:54 pm
1
Posted on 2/20/17 at 12:54 pm to Porky
quote:Interesting. Never heard of this before.
Planned obsolescence was an accepted strategy in the American auto industry until the 70's when the Japanese industry adopted a manufacturing/production strategy which focused on quality. It was promoted by Dr. W. Edwards Deming, an American engineer/professor/management consultant, whom the American automotive industry initially ignored, enjoying a comfortable market advantage at the time. It didn't take many years for Americans to catch on but not before the Japanese had captured a huge global market segment.
Deming Prize
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