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re: Amazon Fire TV Remote

Posted on 1/18/17 at 11:24 pm to
Posted by CENLALSUFAN
Beaumont
Member since Mar 2009
7208 posts
Posted on 1/18/17 at 11:24 pm to
Never had that problem..just recently started getting the battery is low warning..

Just for test purposes, download the fire tv remote app to your phone and see if your phone stays connected..if it has issues then it's probably the device..

Like someone else said, do you have it plugged into a USB plug on your tv or plugged into an outlet directly? I've read sometimes it doesn't get enough power through the USB slot in your tv.
Posted by Scooba
Member since Jun 2013
19999 posts
Posted on 1/18/17 at 11:51 pm to
Plugged into an outlet. The app on the phone works fine.

I noticed that in settings it shows that the remote has an old version and may need to be updated but it doesn't give me the prompt like troubleshooting suggests. And this is the second device as well as remote.

If I restart everything it works fine but once the main console turns off, the remote may as well be a potato.
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