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re: Is it time for a new modem or new provider?

Posted on 1/18/17 at 7:34 am to
Posted by humblepie
Member since May 2008
536 posts
Posted on 1/18/17 at 7:34 am to
Find your modem model number on this list.

Basically you want a DOCSIS 3.1 modem to ensure it can support all possible speeds. That cox support site tells you which speed tier individual modems support though.
Posted by absolute692
US of A, MFer
Member since Feb 2007
3966 posts
Posted on 1/18/17 at 8:07 am to
quote:

That cox support site tells you which speed tier individual modems support though.



And that says my modem can handle the premier tier (100 MBPS), yet I am still only getting 35 MBPS at best. I have also had several issues where the speed dropped to a snails pace.

Looks like I'm headed to AT&T Fiber.
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