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re: Wife's Uber account got hacked

Posted on 5/24/15 at 8:32 am to
Posted by LSUBCILUVTHEM
The BIGBR
Member since Oct 2005
821 posts
Posted on 5/24/15 at 8:32 am to
How do you appeal the charges with Uber? I wanted to dispute an Uber charge in Chicago but didn't know how to contact them? It was charged over $66 for a ride from the airport to a suburb that should only have been around $30. Didn't know how to contct them so went through Paypal.
Posted by hendersonshands
Univ. of Louisiana Ragin Cajuns
Member since Oct 2007
160123 posts
Posted on 5/24/15 at 8:38 am to
Email support@uber.com


They usually reply within the hour
Posted by LSUnation78
Northshore
Member since Aug 2012
12118 posts
Posted on 5/24/15 at 8:55 am to
You could have been in surge, in which case there is a big thing on the screen telling you prices are higher at thag time. Either that or your driver took an extra 30 minutes to get wherever you were going... In which case you should have rated him a 1 star.

Fun fact, if their driver ratings go below 4.6/5 they are in danger of having their contracts with uber revoked. Oddest scale ive ever seen.
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