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re: Man calls in internet service disruption - epic fail
Posted on 7/31/14 at 6:02 pm to TheDrunkenTigah
Posted on 7/31/14 at 6:02 pm to TheDrunkenTigah
quote:
I doubt an extra man-hour is gonna break the bank. Especially considering this guy will probably call back with a similar issue and demand someone drive out to fix it, or cancel the service over nothing because now there's bad blood. I'm not saying the OP did anything wrong. In the service industry it can be hard as frick to bite your tongue and be nice to someone, but 9 times out of 10 killing them with kindness will pay off in the long run.
frick that.
In the computer business, good deeds get punished. Every. Damn. Time.
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