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re: Name a business that has provided outstanding customer service to you

Posted on 6/25/14 at 2:16 pm to
Posted by 8thYrSenior
Member since May 2014
33 posts
Posted on 6/25/14 at 2:16 pm to
Completely agree with bodybuilding.com. pretty much half the cost of the same stuff from GNC. They sent me a 50$ product that was expired. I sent in an email. Received 2 of the original product for no extra charge 2 days later with a hand signed apology from the gentleman I emailed.
Posted by deNYEd
Houston
Member since Jul 2007
9689 posts
Posted on 6/25/14 at 2:34 pm to
quote:

Completely agree with bodybuilding.com. pretty much half the cost of the same stuff from GNC. They sent me a 50$ product that was expired. I sent in an email. Received 2 of the original product for no extra charge 2 days later with a hand signed apology from the gentleman I emailed.

same. I had a package leak powder. They sent an additional one with a hand-written apology and a $10 gift certificate. Have my business for life. Not to mention you really can't beat prices on anything and usually to your door in 2-3 days.
Posted by Murray
Member since Aug 2008
14644 posts
Posted on 6/26/14 at 6:13 am to
quote:

Completely agree with bodybuilding.com. pretty much half the cost of the same stuff from GNC. They sent me a 50$ product that was expired. I sent in an email. Received 2 of the original product for no extra charge 2 days later with a hand signed apology from the gentleman I emailed.


quote:

same. I had a package leak powder. They sent an additional one with a hand-written apology and a $10 gift certificate. Have my business for life. Not to mention you really can't beat prices on anything and usually to your door in 2-3 days.


Wow. Well, this thread got them a new customer. I just got screwed on an order from Nutraplanet and had to go through hell just to get free shipping on the order that took 1.5 weeks to get to me.

I just got 5lbs of 100% OP Whey from vitaminshoppe.com for $50 with free shipping but I'm going to bodybuilding.com for future service. It's how they handled your problems that hooked me.
Posted by mm2316
New Orleans Pelicans Fan
Member since Aug 2010
6942 posts
Posted on 6/26/14 at 3:49 pm to
quote:

Completely agree with bodybuilding.com

Same here. Along with the customer serivce, they usually have the best prices on supplements.

They're really good at same day shipping, but one time I placed an order that didn't ship for a few days. I sent them an email inquiring about the package, got a retrun email in less than 10 minutes apologizing, along with a refund on the shipping charge and upgraded 1 day shipping. I'll never shop anywhere else for supplements.
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