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re: Name a business that has provided outstanding customer service to you
Posted on 6/25/14 at 2:16 pm to deNYEd
Posted on 6/25/14 at 2:16 pm to deNYEd
Completely agree with bodybuilding.com. pretty much half the cost of the same stuff from GNC. They sent me a 50$ product that was expired. I sent in an email. Received 2 of the original product for no extra charge 2 days later with a hand signed apology from the gentleman I emailed.
3
Posted on 6/25/14 at 2:34 pm to 8thYrSenior
quote:
Completely agree with bodybuilding.com. pretty much half the cost of the same stuff from GNC. They sent me a 50$ product that was expired. I sent in an email. Received 2 of the original product for no extra charge 2 days later with a hand signed apology from the gentleman I emailed.
same. I had a package leak powder. They sent an additional one with a hand-written apology and a $10 gift certificate. Have my business for life. Not to mention you really can't beat prices on anything and usually to your door in 2-3 days.
Posted on 6/26/14 at 6:13 am to 8thYrSenior
quote:
Completely agree with bodybuilding.com. pretty much half the cost of the same stuff from GNC. They sent me a 50$ product that was expired. I sent in an email. Received 2 of the original product for no extra charge 2 days later with a hand signed apology from the gentleman I emailed.
quote:
same. I had a package leak powder. They sent an additional one with a hand-written apology and a $10 gift certificate. Have my business for life. Not to mention you really can't beat prices on anything and usually to your door in 2-3 days.
Wow. Well, this thread got them a new customer. I just got screwed on an order from Nutraplanet and had to go through hell just to get free shipping on the order that took 1.5 weeks to get to me.
I just got 5lbs of 100% OP Whey from vitaminshoppe.com for $50 with free shipping but I'm going to bodybuilding.com for future service. It's how they handled your problems that hooked me.
Posted on 6/26/14 at 3:49 pm to 8thYrSenior
quote:
Completely agree with bodybuilding.com
Same here. Along with the customer serivce, they usually have the best prices on supplements.
They're really good at same day shipping, but one time I placed an order that didn't ship for a few days. I sent them an email inquiring about the package, got a retrun email in less than 10 minutes apologizing, along with a refund on the shipping charge and upgraded 1 day shipping. I'll never shop anywhere else for supplements.
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