re: OFFICIAL: Sales Professionals Strategy and Discussion Thread

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Like it or not, the Internet & other forms of mass media has changed the way business is being done. Customers can instantly find a comparable product or service very easily, sometimes at a lower price. Service is going to be your trump card.

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First, Up Vote!

Second, this is the most important thing to remember in competitive sales is to give superior service. I live on both sides of the avenue and will not deal with people with bad service. I don't mind spending extra on products if you're giving me excellent service and are AVAILABLE whenever I need you. Sometimes I need that extra service and need my salesman to be there for my needs. If I call in a jam and you don't help me then there better be a damn good reason why.

I make sure my clients understand my I will answer questions or service them anytime, weekdays or weekends. If I happen to be out of town my business has somebody on standby ready to service our customers. Going the extra mile and doing things like providing tickets to an LSU game are things I do to show I appreciate their business. I take them hunting or find their interest so I can exploit it.