re: Post some stories of your complaints and restaurant reaction when you have...

I've worked in the service industry for years so I understand kitchen issues, waiter issues, etc.

Mikes on the Avenue. RIP lol.

We went there on a Friday night last year. We had the tuna appetizer that tasted like straight miracle whip. The tuna itself was good but the mayo cream sauce they put on it overwhelmed the dish.
Then we waited and waited and waited. We ordered our entrees at the same time as our appetizer. We watched people that came in after us eat and almost leave. We literally waited 45 mins for our food. By the time the food came, my friend's dish was luke warm. She didn't want to eat it. We asked the manager to just take the dish away. She got offended and gave us attitude. I said we have been waiting for 45 mins and the dish comes out cold? We didn't want them to redo the dish b/c it was getting pretty late then and me and my other friend had finished our dinner by then. lol we were hungry. She basically treated us like we were liars. Then she comes back 5 minutes later with the expo ticket. Then tries to apologize about it. She was going to comp a dessert or something, but at that point we just wanted to get the hell out of there. We just told her to take the dish off. we tipped 20% on how much the entire ticket would have been, and then hit up ali baba's by Pat Os. Love that place by the way. The way the manager handled it was pathetic.
my friend wrote a review or a letter to address the issues, I had no clue she did. They offered a free meal but we never went back.