re: CEO responds to 'painful' video of employee who went viral after being fired

I don't necessarily having a problem when her getting fired if she hasn't closed a sale and those were the expectations.
But there should have been clear communication that she was in some kind of jeopardy instead of being blindsided by being fired.

Using performance is probably a way to try and avoid a whole bunch of unemployment benefits but without a paper trail she'd have a good case. Sounds like the over hired and are cleaning up the mess after the holiday.