re: Anyone gone through a period of frustration with your job and started acting too brash....

I openly created my own niche market within the company and ignored my manager, who would have had no clue how to tap in to the markets I serve. I had the support of a senior director. When sales support would send administrative stuff back to me to do for them, I would send it back to them with name, phone and email of the person to get the info from. They would bitch and moan, and I would tell them, "fine, if the order doesn't get delivered it's on you. This is administrative work, not sales. You were hired to handle administrative crap. I was hired to bring in revenue. I don't bring in revenue, you don't have a job." Their managers and directors would argue that it was my job and I told them I didn't have time.

Results? The company recognized my productivity, the revenue I generate out of thin air without marketing costs and my use of engineering and solutions services to create a new business within the business. They hired additional administrative staff to handle the stuff I close and elevated me to a senior director position over government and defense sales.

Yes, I had to get chippy and fight against the entrenched malaise and people too comfortable in their longevity. In the end, the company is much better for it. They have taken that philosophy across the board to all channel managers and removed the administrative load (except for Salesforce reporting) which allows sales to do what they do best, which is talking to and seeing clients, not getting bogged down on administrative documentation.