Some people think the rules don't apply to them.
Even if turning off cell phones is bull, it's still a company policy that she refused to follow. A ticket is a contract and she violated her end by refusing to obey company policy. Her contract was void and she was trespassing, she got exactly what she deserved.
fricking this. This is what's wrong with our society, people think the rules don't apply to them, and that they are entitled to do whatever they want. Even if you disagree with the no phones rule, that is not the time or place to protest.
That entire plane had to be late because one lady refused to follow the rules that all the other passengers were following. And I'm not a big fan of law enforcement, but I applaud them for being professionals in this case and handling the lady the best way possible.
"Watch out for the little boy" "Get the frick off me!" What a great role model.