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PSA- for Samsung washer owners

Posted on 12/24/16 at 11:28 am
Posted by Napoleon
Kenna
Member since Dec 2007
69110 posts
Posted on 12/24/16 at 11:28 am
Starting Jan 1 2017, many models will no longer be allowed to be repaired due to the recall. I came across one of these yesterday.

If you have a top-loading Samsung washer, check the model number here and see if your model is affected. They will provide replacement either monetarily or suitable model exchange.
You may also be eligible to be refunded for pump replacement and spring replacement as both were directly related to that is being recalled. (I know I have done dozens of spring and pump replacements)

Just wanted to tell owners of top load Samsungs (many of who have chimed in support for their model in Washer recommendation threads) to check the model and call Samsung asap if affected.
Models
WA40J3000AW/A2
WA45H7000AP/A2
WA45H7000AW/A2
WA45H7200AW/A2
WA45K7600AW/A2
WA45K7100AW/A2
WA48H7400AW/A2
WA48J7700AW/A2
WA48J7770AP/A2
WA48J7770AW/A2
WA50K8600AV/A2
WA50K8600AW/A2
WA52J8700AP/A2
WA52J8700AW/A2
WA400PJHDWR/AA
WA422PRHDWR/AA
WA456DRHDSU/AA
WA456DRHDWR/AA
WA476DSHASU/A1
WA476DSHAWR/A1
WA484DSHASU/A1
WA484DSHAWR/A1
WA48H7400AP/A2
WA50F9A6DSW/A2
WA50F9A7DSP/A2
WA50F9A7DSW/A2
WA50F9A8DSP/A2
WA50F9A8DSW/A2
WA52J8060AW/A2
WA5451ANW/XAA
WA5471ABP/XAA
WA5471ABW/XAA
WA56H9000AP/A2
WA56H9000AW/A2



quote:

Name of product:
Samsung top-load washing machines
Hazard:
The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.
Remedy:
RefundReplaceRepair
Consumer Contact:
866-264-5636
www.Samsung.com
Samsung toll-free at 866-264-5636 from 8 a.m. to 10 p.m. ET, or online at www.Samsung.com and click on the recall notice at the top of the page for more information.


quote:

Incidents/Injuries: Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. There are nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.


quote:

Sold At: Best Buy, The Home Depot, Lowes, Sears and other home appliance stores nationwide from March 2011 to November 2016 for between $450 and $1,500.


Merry Christmas!!

Posted by Brosef Stalin
Member since Dec 2011
39216 posts
Posted on 12/24/16 at 11:30 am to
quote:

There are nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.

How does this happen with a washer? Are people riding them like a bull in the rodeo?
Posted by Napoleon
Kenna
Member since Dec 2007
69110 posts
Posted on 12/24/16 at 11:34 am to
mostly people in apartments where they are in the kitchen.











On top of this there are reports some of the front loaders randomly burn up.

I have been wary of Samsung appliances for a while.

Posted by SEClint
New Orleans, LA/Portland, OR
Member since Nov 2006
48769 posts
Posted on 12/24/16 at 11:37 am to


Posted by TigerMeister
North shore
Member since Nov 2009
2391 posts
Posted on 12/24/16 at 11:37 am to
Yeah. Just don't buy Samsung appliances
Posted by Eightballjacket
Member since Jan 2016
7317 posts
Posted on 12/24/16 at 11:39 am to
It's the curse of the lithium batteries.
Posted by poochie
Houma, la
Member since Apr 2007
6289 posts
Posted on 12/24/16 at 1:17 pm to
Speed Queen FTMFW!!!

(did I do it right?)
Posted by Chad504boy
4 posts
Member since Feb 2005
166333 posts
Posted on 12/24/16 at 1:24 pm to
Don't make them like they used to
Posted by soccerfüt
Location: A Series of Tubes
Member since May 2013
65751 posts
Posted on 12/24/16 at 1:31 pm to
quote:

Samsung
You know the Korean War is still going on and evidently causing casualties here on the homefront.
Posted by Slim Chance
Member since Oct 2012
1576 posts
Posted on 12/24/16 at 2:13 pm to
shite, the Samsung piece of shite washer, that I put to the road earlier this year when I got my Speed Queen, is probably on that list. I should've went full redneck and left it on my carport for 6 months and could've cashed in. I seriously wouldn't put another Samsung appliance in my home if you gave it to me. I'd turn around and sell it.
Posted by Sherman Klump
Wellman College
Member since Jul 2011
4462 posts
Posted on 12/24/16 at 2:16 pm to
If I have one of these models but haven't had an issue yet what should I do right now?
Posted by CoachChappy
Member since May 2013
32558 posts
Posted on 12/24/16 at 2:20 pm to
Except for a TV, you shouldn't own anything Samsung
Posted by TejasHorn
High Plains Driftin'
Member since Mar 2007
10951 posts
Posted on 12/24/16 at 2:24 pm to
"Don't make em like they used to" is usually nonsense.... except washer/dyers.

Even maytags are crap nowadays.
Posted by zbra24
Haughton
Member since Sep 2008
474 posts
Posted on 12/24/16 at 2:33 pm to
Same thing, I have one of the models you,listed and haven't had a problem. Guess I should call and maybe the write me a check?
Posted by TIGRLEE
Northeast Louisiana
Member since Nov 2009
31493 posts
Posted on 12/24/16 at 2:38 pm to
Thank you for posting this
Just bought Samsung washer and dryer last year
Posted by Titus Pullo
MTDGA
Member since Feb 2011
28567 posts
Posted on 12/24/16 at 2:54 pm to
Has the FAA banned people from flying with these too?
Posted by onelochevy
Slidell, LA
Member since Jan 2011
16538 posts
Posted on 12/24/16 at 2:55 pm to
Samsung frontloaders FTW
Posted by MrSmith
Member since Sep 2009
8311 posts
Posted on 12/24/16 at 4:11 pm to
shite mine is 11 months old and on that list.

ETA: just wanted to add that I have their dryer too and had to replace the tension pulley after 5 months. It basically melted. Guy said they didn't grease it from the factory or something.
This post was edited on 12/24/16 at 4:17 pm
Posted by okietiger13
From Sea to Shining Sea
Member since Jan 2007
10271 posts
Posted on 12/24/16 at 4:36 pm to
quote:

WA45K7600AW

Was just looking at one of these at Lowe's earlier. On sale for $499 ($350 off). Are you saying if I buy this in the next few days, I'll never be able to have it serviced?
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38551 posts
Posted on 12/24/16 at 4:49 pm to
quote:

don't buy Samsung appliances


This.

I'll never buy another Samsung appliance.

I have a Samsung refrigerator that hasn't made cubed ice since day one. It also doesn't seal worth a shite.

And I now have a Samsung TV (I realize not an appliance) that has lines on the left, center and right of the screen.

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