Walmart grocery pickup substitution policy.

They have also given me the 10# bag of 6.00 bird seed instead of the 20# bag of 6.00 bird seed
A friend ordered a “2” candle for their kids birthday cake, they substituted a 3 instead of a box of candles

It just depends on the person pulling, the girl told me that dog treats were out & she didn’t think I’d want the much bigger bag, I would have loved it for the same price

It is a great service & I make sure to fill out the survey since that is how they get bonuses since they don’t get tips

Around holidays they hand out goodie bags too!

I haven't used pickup too often, but I always uncheck the substitutions box. Maybe I shouldn't do that.

My mother had groceries delivered by Walmart yesterday. They included two small Walmart reusable bags both filled with envelopes of ranch dip, some sort of colored ink pens, samples of women's gummy vitamins, cans of sparkling water and a few other things. I've never gotten any of that sort of thing. '

I tip them.

quote:

---

I tip them

---

When you do Walmart pickup, multiple employees put your order together. So when you tip, the one person who loaded your car gets it but nobody else who worked on your order. That's why they aren't supposed to accept tips and the surveys are so important.

quote:

---

When you do Walmart pickup, multiple employees put your order together. So when you tip, the one person who loaded your car gets it but nobody else who worked on your order. That's why they aren't supposed to accept tips and the surveys are so important.

---

Good to know. At another store that I use more often, the person who picks your groceries also brings them to your car. The same person also calls if the store doesn't have items on your list to let you know and to see if you want to sub with something else. This store just doesn't always have everything I need, so I sub with Walmart for the other items, when necessary.

Walmart giving away cheese....what a time to be alive

I've been using the free Walmart pickup for about 7 months. Sometimes the substitutions work, sometime not. I've gotten name brand stuff when they were out of generic. I've also been disappointed by some subs.

But the service is FREE.

My wife signed up with the Shipt service, which will do Rouses, Target (not groceries though), Winn Dixie, Langenstien's, Petco, CVS, and Office Depot and maybe others.

They charge $14 per month. The picker will communicate with you while shopping, even sending photos of alternative products if necessary. You can specify that you want large produce if you want.

I think the prices when ordering online may be slightly higher than in the store and you should leave a tip after the picker leaves you order at your doorstep.

quote:

---

I always uncheck the substitutions box. Maybe I shouldn't do that.

---

I use pickup weekly and used to do that with certain items I am picky about, but now I allow subs on all. They email you with the subs, and you can decline them. It's better to do that than not get your item because they only had it in a different size.

And you often get the bonuses like folks are describing. I once ordered a small jar of Pace and they substituted a huge milk jug size with a handle. Had similar experiences with everything from rice to shrimp boil.

You can also order some non-grocery items. I have included a blow dryer, ant poison, and a thermos bottle in recent pickup orders.

Two complaints: My eggs are often crunched, even when they hand them to me. I think they get smashed in those flats they use to cart the groceries. And the produce they give me is often pathetic. I have gone on the app and asked (and immediately received) a refund for wilted cilantro and brown broccoli.

I haven't set foot inside, or even in the parking lot, in several months.

Do you work for Shipt man? you’re throwing it in the conversation like it’s a product placement ad in The Truman Show

What do you mean not groceries for Target?

My friend does Shipt and keeps telling me to get it. But why wouldn’t they get groceries from Target? I don’t need it for other stuff.