re: Ben's Broiled Burgers

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Bud's Broiler on Clearview is now Ben's Broiled Burgers.

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from that pic I am saying it was an old style taco bell originally

will do, i'm new to making my own website. literally just made it the other day. i put the prices on there when making it i will have to doublecheck to see why they are not showing up.

thanks

You don't sign any kind of nda or gag did you?

Because if you did, this is a bad idea.

Can't you do both?

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To answer your other question. We have looked into accepting credit cards (believe me this is our biggest complaint) BUT the bad outweighs the good in our situation. I have been taking inventory of the amount of people who use our ATM (which we own and collect the fee) who use it to buy food and those who use it for video poker. If more people used it for VP than when we started accepting credit cards for food our revenue wouldn't change much on the ATM. But thats not the case, more people use it to buy food so if we started accepting credit cards we would lose ATM revenue and start paying credit card fees. We may have more sales with credit cards overall but the bottom line wouldn't change or would decrease. Sorry as much as I know it seems outdated and inconvenient it's hard for me to say no to that. It's been that way for 16 years so it's hard to break up a good thing like that. One day I'm sure I will have to but now is not the right time to mess with it.

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I don't know anything about your gross sales or profit margins or what you need to make your numbers work, so I'm not going to tell you what to do here.

I do know that as a millennial, I very rarely carry cash on me. Most everyone I know doesn't carry cash on a regular basis unless they specifically need it for something. When choosing a place to eat, a restaurant such as yours would be overlooked more often than not for not accepting cards. I would imagine your business would pick up tremendously by just accepting cards.

Again, I haven't seen your numbers, but I would seriously consider how many more burger combos you would need to sell to cover your ATM loss and CC fees. I think you might be surprised by how many more customers you would see.

Thanks for clarifying some questions and posting on this board. You seem like a good guy trying his best, and I'll give you my business the next time I'm in the area

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I'm Ben

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Cheers, thanks for coming to post and explain the situation. I posted this thread originally out of curiosity, but I still visit the location.

Thanks I appreciate the input, with the overhaul of the business, the litigation, and my first child born all within 4 months of each other I've had a lot on my plate. I just want people to understand that I am doing what's best for my family, my employees, and their families. Some of my employees have been with me since day 1 16 years ago. We really do care about what we put out there everyday. I'm glad I found this thread and I'm thankful for the person who started it. I remember seeing it last year but didn't know how to respond at first. There were plenty of rumors going around of people speculating what happened and this is the only one that was pretty much spot on. Don't mean to get all sappy but it's encouraging to see people understand what we've been dealing with. Glad I could get some things off my chest. And a word of advice. Keep a $20 on you at all times lol

Who Dat

Funny, I was talking with someone yesterday morning whose office was recently relocated to the Causeway/Vets. area and we were discussing lunchtime options within walking distance of their office(my office was just a couple of blocks away). The Bud's Broiler on Causeway right off Vets. was mentioned. I asked how they liked it and they said it wasn't terrible but that they put too much salt on the burger. The ate it but were close to tossing it and they like salt. Does Ben's add salt or a seasoning to the meat patty before or during grilling?
So having read this thread I told them about the Ben's on Clearview. Not sure if it's anyone(franchise wise) related to the issues Ben had but I know when my office was near the Causeway Bud's I would occasionally stop in there to grab something to go and those burgers seemed like they would get thinner every other visit there. Anyway, the person I was talking to said next time they want a Bud's/Ben's type burger they would head over toward Clearview.

To show support from the forum here Ben should have a day a TDF&D Day(or week may work better). Maybe have a special coupon like printout for the customer to present. Not looking for anything free just trying to show a forum member that we back and support him.

Good luck Ben! I hope to get by there sometime soon.