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Message
PSA- for Samsung washer owners
Posted on 12/24/16 at 11:28 am
Posted on 12/24/16 at 11:28 am
Starting Jan 1 2017, many models will no longer be allowed to be repaired due to the recall. I came across one of these yesterday.
If you have a top-loading Samsung washer, check the model number here and see if your model is affected. They will provide replacement either monetarily or suitable model exchange.
You may also be eligible to be refunded for pump replacement and spring replacement as both were directly related to that is being recalled. (I know I have done dozens of spring and pump replacements)
Just wanted to tell owners of top load Samsungs (many of who have chimed in support for their model in Washer recommendation threads) to check the model and call Samsung asap if affected.
Models
WA40J3000AW/A2
WA45H7000AP/A2
WA45H7000AW/A2
WA45H7200AW/A2
WA45K7600AW/A2
WA45K7100AW/A2
WA48H7400AW/A2
WA48J7700AW/A2
WA48J7770AP/A2
WA48J7770AW/A2
WA50K8600AV/A2
WA50K8600AW/A2
WA52J8700AP/A2
WA52J8700AW/A2
WA400PJHDWR/AA
WA422PRHDWR/AA
WA456DRHDSU/AA
WA456DRHDWR/AA
WA476DSHASU/A1
WA476DSHAWR/A1
WA484DSHASU/A1
WA484DSHAWR/A1
WA48H7400AP/A2
WA50F9A6DSW/A2
WA50F9A7DSP/A2
WA50F9A7DSW/A2
WA50F9A8DSP/A2
WA50F9A8DSW/A2
WA52J8060AW/A2
WA5451ANW/XAA
WA5471ABP/XAA
WA5471ABW/XAA
WA56H9000AP/A2
WA56H9000AW/A2
Merry Christmas!!
If you have a top-loading Samsung washer, check the model number here and see if your model is affected. They will provide replacement either monetarily or suitable model exchange.
You may also be eligible to be refunded for pump replacement and spring replacement as both were directly related to that is being recalled. (I know I have done dozens of spring and pump replacements)
Just wanted to tell owners of top load Samsungs (many of who have chimed in support for their model in Washer recommendation threads) to check the model and call Samsung asap if affected.
Models
WA40J3000AW/A2
WA45H7000AP/A2
WA45H7000AW/A2
WA45H7200AW/A2
WA45K7600AW/A2
WA45K7100AW/A2
WA48H7400AW/A2
WA48J7700AW/A2
WA48J7770AP/A2
WA48J7770AW/A2
WA50K8600AV/A2
WA50K8600AW/A2
WA52J8700AP/A2
WA52J8700AW/A2
WA400PJHDWR/AA
WA422PRHDWR/AA
WA456DRHDSU/AA
WA456DRHDWR/AA
WA476DSHASU/A1
WA476DSHAWR/A1
WA484DSHASU/A1
WA484DSHAWR/A1
WA48H7400AP/A2
WA50F9A6DSW/A2
WA50F9A7DSP/A2
WA50F9A7DSW/A2
WA50F9A8DSP/A2
WA50F9A8DSW/A2
WA52J8060AW/A2
WA5451ANW/XAA
WA5471ABP/XAA
WA5471ABW/XAA
WA56H9000AP/A2
WA56H9000AW/A2
quote:
Name of product:
Samsung top-load washing machines
Hazard:
The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.
Remedy:
RefundReplaceRepair
Consumer Contact:
866-264-5636
www.Samsung.com
Samsung toll-free at 866-264-5636 from 8 a.m. to 10 p.m. ET, or online at www.Samsung.com and click on the recall notice at the top of the page for more information.
quote:
Incidents/Injuries: Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. There are nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.
quote:
Sold At: Best Buy, The Home Depot, Lowes, Sears and other home appliance stores nationwide from March 2011 to November 2016 for between $450 and $1,500.
Merry Christmas!!
21
Posted on 12/24/16 at 11:30 am to Napoleon
quote:
There are nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.
How does this happen with a washer? Are people riding them like a bull in the rodeo?
Posted on 12/24/16 at 11:39 am to Napoleon
It's the curse of the lithium batteries.
Posted on 12/24/16 at 1:31 pm to Napoleon
quote:You know the Korean War is still going on and evidently causing casualties here on the homefront.
Samsung
Posted on 12/24/16 at 2:13 pm to Napoleon
shite, the Samsung piece of shite washer, that I put to the road earlier this year when I got my Speed Queen, is probably on that list. I should've went full redneck and left it on my carport for 6 months and could've cashed in. I seriously wouldn't put another Samsung appliance in my home if you gave it to me. I'd turn around and sell it.
Posted on 12/24/16 at 2:16 pm to Napoleon
If I have one of these models but haven't had an issue yet what should I do right now?
Posted on 12/24/16 at 2:24 pm to Napoleon
"Don't make em like they used to" is usually nonsense.... except washer/dyers.
Even maytags are crap nowadays.
Even maytags are crap nowadays.
Posted on 12/24/16 at 2:33 pm to Napoleon
Same thing, I have one of the models you,listed and haven't had a problem. Guess I should call and maybe the write me a check?
Posted on 12/24/16 at 2:38 pm to Napoleon
Thank you for posting this
Just bought Samsung washer and dryer last year
Just bought Samsung washer and dryer last year
Posted on 12/24/16 at 2:54 pm to Napoleon
Has the FAA banned people from flying with these too?
Posted on 12/24/16 at 4:11 pm to Napoleon
shite mine is 11 months old and on that list.
ETA: just wanted to add that I have their dryer too and had to replace the tension pulley after 5 months. It basically melted. Guy said they didn't grease it from the factory or something.
ETA: just wanted to add that I have their dryer too and had to replace the tension pulley after 5 months. It basically melted. Guy said they didn't grease it from the factory or something.
This post was edited on 12/24/16 at 4:17 pm
Posted on 12/24/16 at 4:36 pm to Napoleon
quote:
WA45K7600AW
Was just looking at one of these at Lowe's earlier. On sale for $499 ($350 off). Are you saying if I buy this in the next few days, I'll never be able to have it serviced?
Posted on 12/24/16 at 5:04 pm to Napoleon
Thanks for the heads up. We have all Samsung appliances and have really loved our washer so far, but I didn't know it was a death machine time bomb.
Posted on 12/24/16 at 6:50 pm to Napoleon
I've heard nothing but bad things about Samsung appliances. Surprising considering how good their tv's are.
Between this and the exploding bomb phones, they should probably just focus on tv's
Between this and the exploding bomb phones, they should probably just focus on tv's
Posted on 12/24/16 at 7:36 pm to Napoleon
Thanks for posting this! Luckily Samsung is giving a 446 rebate and the washer is on sale at bestbuy for 449
Posted on 12/24/16 at 8:19 pm to Napoleon
Joined the speed queen club this week
Posted on 12/26/16 at 8:59 pm to Napoleon
Thanks Nap! 
My mom's is on there WA45H70000 AW/A2. I went and put in the model and serial number at their site. They're not even offering her $350.00 if she doesn't buy one of theirs. She bought some kind of extended warranty from Lowes, so we're going to go talk with them about that.
My dad had a stroke, so I should say, "I'm going down to talk with them about it."
My mom's is on there WA45H70000 AW/A2. I went and put in the model and serial number at their site. They're not even offering her $350.00 if she doesn't buy one of theirs. She bought some kind of extended warranty from Lowes, so we're going to go talk with them about that.
My dad had a stroke, so I should say, "I'm going down to talk with them about it."
Posted on 12/26/16 at 9:07 pm to Napoleon
quote:
WA48H7400AW/A2
I have this model. I think they are offering a $496 rebate if I get another Samsung and $100 less if I get any other brand. I actually like the washer and wouldn't mind keeping it. Are there any recommendations if you should get the repair or get a new washer? To get a similar model from Samsung would still cost me $50-$100 after the rebate.
But again, I have had no complaints, and I like the 4.8 cuft of space in it.
ETA: I have been using it fairly heavily for exactly (to the day) 2 years.
This post was edited on 12/26/16 at 9:10 pm
Posted on 12/27/16 at 11:06 am to Napoleon
I think the problem mainly comes from people overloading and washing stuff they shouldn't like water resistant stuff.
Posted on 12/28/16 at 11:19 pm to Napoleon
Thanks for the info, we had no idea. We bought the washer/dryer set from Lowe's about a month before our house was finished being built and had them hold it until then. The recall notice was obviously sent to our old address and we never got it.
I took care of it online LINK. They gave me the option on repairing or a $514 rebate on a new one.
I took care of it online LINK. They gave me the option on repairing or a $514 rebate on a new one.
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