If one of my tables order was screwed up, I would grab my manager and have him talk to the table. Most of the time, I would still be tipped well.
This times infinity. I learned this lesson really quick when I was a server.
If they don't like relying on tips I suggest they either 1) become really good at their job, or 2) choose a different career path. This isn't indentured servitude, after all.
IMO, a tip (regardless of the job) is something "extra" from the customer to the worker. I do not like the fact that America is one of the few countries that allows a business to vastly underpay their staff because of this.
i would have rather received nothing. 50 cents is more of an insult imo
As a former server, I agree with you.
The one thing that I don't like is automatic gratuity for larger parties. I understand the demand that it puts on the server(s). But in some cases they charge a 20% gratuity because it is a larger party. I never have a problem with leaving a generous tip. I have a problem with the ones recieving the tip setting the tip for me.
At the restaurant one of the big reasons for doing this is because focusing on a party requires more of your time (and they tend to have longer check times), which reduced the server's earnings compared to a server that was allowed to turn over more tables quickly because they did not have a party. Our managers would remove the tip if the party requested, no questions asked.
And yes, we did remember who tips well and who does not, and we made sure the other servers knew if they had a good or a bad table.
tl:dr, I know.