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Message
How do car rental companies stay in business?
Posted on 7/29/14 at 6:17 pm
Posted on 7/29/14 at 6:17 pm
Does anybody get the size car they reserve? I reserved a small car for a few days and they gave me a minivan. WTF. One man in front of me reserved a truck because he was huge. Sorry, no truck. One lady had to drive from a different town because the branch close to her didn't have ANY cars to rent her, even though she had reserved one. "They TAKE the reservation, but they don't HOLD the reservation" Would any other business survive doing this?? 
12
Posted on 7/29/14 at 6:18 pm to MBclass83
Comedy GOLD Jerry
Posted on 7/29/14 at 6:22 pm to MBclass83
quote:
Does anybody get the size car they reserve?
their game is to almost always give you a better grade of car than you reserve....they end up not having to stock so many cars and you think you put one over on them by getting a bigger car than you paid for....
Posted on 7/29/14 at 6:22 pm to MBclass83
quote:
Does anybody get the size car they reserve?
I always get what I reserve or larger/premium.
Posted on 7/29/14 at 6:26 pm to OWLFAN86
quote:
Comedy GOLD Jerry
Probably one of the jokes on that show I laughed the hardest was Seinfeld at the car rental place. Something about his hand motioning of "taking reservations" did it.
Seinfeld - Car Rental
This post was edited on 7/29/14 at 6:27 pm
Posted on 7/29/14 at 6:31 pm to MBclass83
quote:
How do car rental companies stay in business?
Because people travel, drop their vehicles off at a mechanics shop or get in wrecks.
Posted on 7/29/14 at 6:33 pm to MBclass83
I use National and have absolutely zero complaints. I did have to drive a minivan ONE trip but that's a rare occasion they've always had good car selection. plus you never stand in line, you walk straight to the car and drive to the exit.
Posted on 7/29/14 at 7:09 pm to MBclass83
I had a rental from Enterprise for about 2.5 weeks. There was a Limited Avalon sitting in a row of Camrys, and when we went out there, he told me to pick and one of the Camrys there. I of course picked the Avalon, but he didn't know the difference and wrote it up as a base model Camry
Posted on 7/29/14 at 7:23 pm to MBclass83
quote:
I always get what I reserve
Posted on 7/29/14 at 7:59 pm to MBclass83
I'm President's Circle, so yes, I always get my class of car or an upgrade.
Posted on 7/29/14 at 8:06 pm to Evolved Simian
quote:
I'm President's Circle
Ditto. Last week in San Francisco, for $30 a day, I got a brand new (3 miles on it) Mercedes GL450.
Posted on 7/29/14 at 8:55 pm to HubbaBubba
quote:
got a brand new (3 miles on it) Mercedes GL450
What company is this? I'm Avis First member and get some real pieces of $hit. I rent from Avis about 40 times per year and would think that I would get better cars.
Posted on 7/29/14 at 8:58 pm to CHiPs25
Hertz- never make the mistake of thinking Avis will give you anything.
Posted on 7/29/14 at 9:02 pm to subMOA
quote:This is the correct answer, but you better be on a corporate program or the rates will be higher.
Hertz- never make the mistake of thinking Avis will give you anything.
Posted on 7/29/14 at 9:04 pm to subMOA
quote:
Hertz
That's who we use. Never had any complaints.
Posted on 7/29/14 at 9:06 pm to MBclass83
With Enterprise, I don't have much luck with the free upgrades.....I usually get what I reserve which I guess isn't really a complaint.
I did once reserve a compact and ended up in a brand new Dodge Charger. It was amusing driving a car with a hood long enough on which to land a small plane. I also got upgraded into a really nice SUV once (GMC Acadia) but I have also gotten stuck with a rattle-trap Dodge Journey before.
I kind of wish they'd run out of mid sized cars more often.
I did once reserve a compact and ended up in a brand new Dodge Charger. It was amusing driving a car with a hood long enough on which to land a small plane. I also got upgraded into a really nice SUV once (GMC Acadia) but I have also gotten stuck with a rattle-trap Dodge Journey before.
I kind of wish they'd run out of mid sized cars more often.
This post was edited on 7/29/14 at 9:11 pm
Posted on 7/29/14 at 9:07 pm to member12
I'm usually in a Tahoe or Grand Cherokee with National Executive Elite status
Posted on 7/29/14 at 9:16 pm to Golfer
National Elite here as well. Always have a great selection of cars. No complaints. Driving a loaded Tahoe for the next three days, $35 bucks a day.
This post was edited on 7/29/14 at 9:17 pm
Posted on 7/29/14 at 9:19 pm to MBclass83
Never had issues with Hertz. Hopefully it stays that way.
They've even gone out of their way to help us when they didn't have to.
They've even gone out of their way to help us when they didn't have to.
Posted on 7/29/14 at 9:20 pm to MBclass83
Sounds to me like you probably used hotwire/expedia/priceline 
That has only happened to me when I've used those... I don't use those anymore
That has only happened to me when I've used those... I don't use those anymore
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