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Anyone have any experience with Uverse wireless receivers?

Posted on 3/15/14 at 3:46 pm
Posted by HurricaneDunc
Houston
Member since Nov 2008
10472 posts
Posted on 3/15/14 at 3:46 pm
I am getting ready to switch from DirecTv to Uverse as they are offering a better 12 month deal at the moment. I have to select receivers and I am considering getting one of the wireless ones. I have a back porch that I wouldn't mind moving a TV out to occasionally. My only concern is the range of the receiver. The current gateway for the internet is in the 2nd story towards the front of the house. I'm wondering if I'll have to ask the guys to move the gateway closer to the back of the house.

Anyone have one of the wireless receivers? Any good/bad experiences? Any issues with range?
Posted by TU Rob
Birmingham
Member since Nov 2008
12729 posts
Posted on 3/15/14 at 3:51 pm to
Mine is on a different floor but pretty close to the access point. There is this little router thing you plug into their modem/router and you have to connect it to the receiver. Pretty easy.

I was adding a flat screen in my daughters playroom (I told her it was so she could watch cartoons in there but it is really so I can watch sports) and I had specifically asked for a wired box after I had run the cable and installed an outlet there. The tech shows up and all he had were wireless ones. I thought there might be an issue with them but it has been up there for months with no issues. Occasionally if the power blinks I'll have to reset it.
Posted by SabiDojo
Open to any suggestions.
Member since Nov 2010
83927 posts
Posted on 3/15/14 at 3:52 pm to
I have gone through four receivers and three modems in half a year. Their equipment and service is garbage.
This post was edited on 3/15/14 at 3:53 pm
Posted by CBLSU316
Far Right of Left
Member since Jun 2008
11391 posts
Posted on 3/15/14 at 3:55 pm to
I've had one for two weeks and it works just fine.

The "access point" is on the second floor but that hasn't been a problem.
Posted by HurricaneDunc
Houston
Member since Nov 2008
10472 posts
Posted on 3/15/14 at 4:00 pm to
quote:

he tech shows up and all he had were wireless ones.


So should I not pay the $50 for a wireless one and just assume they'll give me one anyway?
Posted by TU Rob
Birmingham
Member since Nov 2008
12729 posts
Posted on 3/15/14 at 4:06 pm to
quote:

So should I not pay the $50 for a wireless one and just assume they'll give me one anyway?




I showed him my service order and it had the wired one. He said they wouldn't charge me for this but I'd think if you are ordering some wired and some wireless you'll have to pay for them.
Posted by onelochevy
Slidell, LA
Member since Jan 2011
16528 posts
Posted on 3/15/14 at 6:08 pm to
Love the wireless receiver. I have a tv in my garage that I will bring it on the back deck from time to time. The wireless box makes that a piece of cake.
Posted by RonFNSwanson
University of LSU
Member since Mar 2012
23155 posts
Posted on 3/15/14 at 6:49 pm to
Definitely don't pay extra for wireless. It is easier for them to set up than the wired. The guy laughed when I told him they charge extra online.
Posted by East Coast Band
Member since Nov 2010
62729 posts
Posted on 3/15/14 at 7:47 pm to
my signal is fine on my back porch from an upstairs access point.
Posted by drizztiger
Deal With it!
Member since Mar 2007
36813 posts
Posted on 3/15/14 at 7:48 pm to
I'd recommend to wire your stationary devices and use wireless only for a TV you want to move around at times.
Posted by Motorboat
At the camp
Member since Oct 2007
22666 posts
Posted on 3/15/14 at 7:55 pm to
I have one on the back porch. Works fine. No problems.
Posted by CWilken21
Gnawlins
Member since Mar 2005
3876 posts
Posted on 3/16/14 at 7:10 am to
quote:

I showed him my service order and it had the wired one. He said they wouldn't charge me for this but I'd think if you are ordering some wired and some wireless you'll have to pay for them.
Exact same thing happened to me. They didn't charge me for the box but they do charge a monthly fee. And when I called to have them come switch it out, they told me I would have to pay $250 for a service call. So I decided to keep it.
Posted by jordan21210
Member since Apr 2009
13379 posts
Posted on 3/16/14 at 8:03 am to
I ordered the wired receivers, tech showed up and I got two wireless ones. I've had 0 issues with them since installed 6 months ago.
Posted by STBTigerr
Mandeville/New Orleans
Member since Jan 2007
5345 posts
Posted on 3/16/14 at 8:26 am to
quote:

Exact same thing happened to me. They didn't charge me for the box but they do charge a monthly fee. And when I called to have them come switch it out, they told me I would have to pay $250 for a service call. So I decided to keep it.


They charge you for additional receivers wireless or not.
This post was edited on 3/16/14 at 9:34 am
Posted by supadave3
Houston, TX
Member since Dec 2005
30234 posts
Posted on 3/16/14 at 8:55 am to
So is everyone here satisfied with Uverse? I plan on making the switch this before the 29th while they are offering the $250 gift card to switch but keep dragging my feet.
Posted by HurricaneDunc
Houston
Member since Nov 2008
10472 posts
Posted on 3/16/14 at 8:58 am to
I ended up negotiating a better deal with DirecTv. I find the key with them is calling and scheduling a cancellation date a couple weeks out. I usually wait a week to call back and the deal they offer is always better. I've still got 8 months left on the contract, so I took their 6 month discount offer. When it runs up, I'll call back and start the same process.
Posted by onelochevy
Slidell, LA
Member since Jan 2011
16528 posts
Posted on 3/16/14 at 9:15 am to
quote:

So is everyone here satisfied with Uverse? I plan on making the switch this before the 29th while they are offering the $250 gift card to switch but keep dragging my feet.


Very satisfied. Been with uverse for a couple years now. Never have any equipment or service problems (knocks on wood)
Posted by gmrkr5
NC
Member since Jul 2009
14886 posts
Posted on 3/16/14 at 9:18 am to
No signal issues but we have constant problems with accessing the DVR from the wireless boxes
Posted by Hermit Crab
Under the Sea
Member since Nov 2008
7162 posts
Posted on 3/16/14 at 9:24 am to
I've had one for about two years on a different floor than the main hub. Haven't had a problem once.
Posted by tigersownall
Thibodaux
Member since Sep 2011
15296 posts
Posted on 3/16/14 at 9:34 am to
I've set up one of the back porch at least a good 20+ft from the modem and it worked.
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