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Started By
Message
re: UPDATE: I was warned, by many on this board, about JIM'S Firearms
Posted on 2/4/17 at 10:26 am to cgrand
Posted on 2/4/17 at 10:26 am to cgrand
quote:
offer to make it right, and he will come back here and say so.
does this really need to be explained to you?
In the overall scheme of things, I doubt it makes a difference if they try to give a gift card or not. As the tread title stated "I was warned", everyone here pretty much knows what you're getting with Jims. The OP had to learn on his own. Even with a giftcard at this point, I doubt that changes his opinion of the business...and it shouldn't.
It's not like Jim's is all bad. If you want it, they are likely to have it. Some of the people there are terrible, Melissa isn't one of them. I've bought guns there and I've walked out frustrated. It is what it is.
3
Posted on 2/4/17 at 10:33 am to DownSouthDave
quote:
It's not like Jim's is all bad. If you want it, they are likely to have it. Some of the people there are terrible, Melissa isn't one of them. I've bought guns there and I've walked out frustrated. It is what it is.
it's 2017
fraudulent customer service is no longer acceptable especially in a market as competive as firearms. customers are better informed and have more options than they ever have been before, and will be more so tomorrow. those businesses that want to thrive in that market must do better
Posted on 2/4/17 at 10:39 am to DownSouthDave
Is there really a " Jim" behind the sign saying Jim's ? If so , that person should step up in front of a hourly employee and put this very issue to bed. This is not a Fortune 500 company with many tiers to insulate stick holders or a board appointed CEO
Posted on 2/4/17 at 10:45 am to cgrand
Yet Jim's is still thriving.
I'm not saying its right. OP got screwed over pretty good. But nobody was surprised by this, not even the OP. Jim's is apparently printing money over there, he has no reason to change. At least not yet.
I'm not saying its right. OP got screwed over pretty good. But nobody was surprised by this, not even the OP. Jim's is apparently printing money over there, he has no reason to change. At least not yet.
Posted on 2/4/17 at 10:47 am to fishbaja2
quote:
Is there really a " Jim" behind the sign saying Jim's ?
I believe this is Jim.
Posted on 2/4/17 at 10:51 am to bbmel23
quote:
I guess whatever I say at this point, no matter how sincere I am, will be taken the wrong way. I thought I was doing the right thing by coming on here and making a post. I guess I should have never commented.
Make it right with the customer. Don't come on here with this we can do better bull shite. Are you really this fricking dense???
Posted on 2/4/17 at 10:52 am to jorconalx
She graduate from ASH?
This post was edited on 2/4/17 at 10:53 am
Posted on 2/4/17 at 11:02 am to Ole Geauxt
quote:
She graduate from ASH?
Posted on 2/4/17 at 11:21 am to bbmel23
quote:
bbmel23
Offer him store credit or something like that. At the very least ask Jim to call and personally apologize. It's nuts that no one has contacted him yet considering you have his info at the store. I am surprised that you guys pull in as much money as you do without even the smallest bit of common sense as to how to remedy a simple customer service issue.
Posted on 2/4/17 at 11:40 am to jorconalx
Sounds like OG is callin' you retarded baw 
Posted on 2/4/17 at 11:40 am to ChatRabbit77
quote:
Jim to call and personally apologiz
Will never happen, Jim is too proud and has a dgaf attitude, will be interesting to see how his store fares in the next 4 years, as the last 8 years anybody who hung a shingle and could keep inventory of firearms and ammo could make it. No paranoia about "them" taking guns away will hopefully lead to better customer service in the industry, as I have previously stated he has burnt too many bridges with me and I will just go without versus walking in his store.
Posted on 2/4/17 at 12:04 pm to sonoma8
quote:
Sounds like OG is callin' you retarded baw
I swear I didn't know he went to ASH,,, that's the only one I could remember there! Lol
I figured he was a private school feller,,,
cause of his intellygents..
Posted on 2/4/17 at 12:17 pm to DownSouthDave
quote:
Yet Jim's is still thriving.
I'm not saying its right. OP got screwed over pretty good. But nobody was surprised by this, not even the OP. Jim's is apparently printing money over there, he has no reason to change. At least not yet.
all true
if they don't care about the customer why should they care that they being criticized here though. Can't have it both ways...don't come in here and lie about caring (which is what saying you care and still doing nothing is)
Posted on 2/4/17 at 12:28 pm to KingRanch
Posted on 2/4/17 at 12:34 pm to cgrand
I posted a thread here about my ridiculous experience with another local gun shop.
the owner stepped up, took control of the situation from the employee who had the poor customer service skills and did his best to make it right
he contacted me the same day I posted the thread
it's not that complicated
the owner stepped up, took control of the situation from the employee who had the poor customer service skills and did his best to make it right
he contacted me the same day I posted the thread
it's not that complicated
Posted on 2/4/17 at 12:37 pm to ChatRabbit77
Wow, interesting collection of pictures on that page, and this nice gem
quote:.
At Jim's Firearms, “service is what we sell,” is not just a motto. It is the only way of doing business
Posted on 2/4/17 at 12:41 pm to ChatRabbit77
Posted on 2/4/17 at 12:45 pm to KingRanch
quote:
Woof
Im dyin over here
This post was edited on 2/4/17 at 12:46 pm
Posted on 2/4/17 at 1:07 pm to KingRanch
I was having trouble the other day and the cashier asked me what the guy looked like and I said shite they all look alike, white, brown hair with a beard
Posted on 2/4/17 at 2:27 pm to Ole Geauxt
quote:
I figured he was a private school feller,,,
Keep it up old man...
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