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re: Was anyone affected by Square crashing today?

Posted on 9/8/23 at 10:02 am to
Posted by blueridgeTiger
Granbury, TX
Member since Jun 2004
20429 posts
Posted on 9/8/23 at 10:02 am to
I had some air conditioning work done this morning and the service man used Square to run my credit card and it went through without a hitch. (DFW area)
Posted by CAD703X
Liberty Island
Member since Jul 2008
78681 posts
Posted on 9/8/23 at 10:13 am to
quote:

Been down 8 hours so far. No one can access money, transfers or take payments or even see their merchant balance. Pretty crazy. I'm sure it's screwed a lot of small businesses over today. A lot of people only have one point of sale service.
yep screwed my wife's business up. nobody wants to pay cash so she gave away some food as a goodwill gesture and others went home & got cash and brought it back.
Posted by Lawyered
The Sip
Member since Oct 2016
29659 posts
Posted on 9/8/23 at 10:17 am to
It’s why you should always carry some cash as a customer/consumer

Technology is great until it isn’t working and then you’re fricked

Posted by Pelican fan99
Lafayette, Louisiana
Member since Jun 2013
35043 posts
Posted on 9/8/23 at 10:18 am to
Not sure. I have no idea what Square is
Posted by dukeg7213
Louisiana
Member since Apr 2023
3197 posts
Posted on 9/8/23 at 10:20 am to
quote:

Just so happens I work for a local small cc processing business that can beat the brakes off Square’s rates and we DON’T crash!! You can do better!!!!


false

you and the other 100 local cc vendors in baton rouge preach the same song and dance
Posted by tigersbh
Baton Rouge
Member since Oct 2005
10410 posts
Posted on 9/8/23 at 11:14 am to
quote:

No, but I had a triangle being obtuse that really fricked up my day


Have you really circled back to that one?
Posted by mx886
Texas
Member since Jan 2023
83 posts
Posted on 9/8/23 at 11:40 am to
I use SwipeSimple, so far no issues in five years
Posted by Yeti_Chaser
Member since Nov 2017
7783 posts
Posted on 9/8/23 at 12:04 pm to
quote:

Hopefully this is a wakeup call to the increasing numbers of small business that put "NO CASH" signs in their windows.

Need police to do something about theft first
Posted by LemmyLives
Texas
Member since Mar 2019
6569 posts
Posted on 9/8/23 at 12:08 pm to
quote:

Need police to do something about theft first


It's not about theft. Management doesn't want the responsibility of trying to teach our recent public school graduates how to make change, and they don't want to have to count cash drawers at the beginning and end of each day.
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96055 posts
Posted on 9/8/23 at 12:10 pm to
Can they not take offline payments? Seems like something that should be implemented.
Posted by LemmyLives
Texas
Member since Mar 2019
6569 posts
Posted on 9/8/23 at 12:20 pm to
They don't take cash, have no way to make change since there is no drawer, etc. These are mostly quick service restaurants at the moment. Taco Bell also announced they were going digital payments only.

Start paying attention to how many times you see the 2020 era "Due to the national coin shortage" signs near registers. Those places are next.
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96055 posts
Posted on 9/8/23 at 12:23 pm to
I was asking about Square offering offline payments when their network goes down.
This post was edited on 9/8/23 at 12:24 pm
Posted by baldona
Florida
Member since Feb 2016
20619 posts
Posted on 9/8/23 at 12:29 pm to
Your other option is to make sure you have a 3rd party ATM within reach. Restaurants are a great example, hell try and make money off rent or own it yourself. Sure a boutique shop can't do this, but plenty of "cash only" restaurants do.
Posted by LemmyLives
Texas
Member since Mar 2019
6569 posts
Posted on 9/8/23 at 12:35 pm to
quote:

Square offering offline payments


They do, but the instructions would be useless for the average nail salon GM. I understand how to trigger offline mode after reading the FAQ, but your average Joe isn't going to get it.

For instance, the register knows whether it's connected to the Internet or not as the seemingly primary trigger to fall back into offline mode. Yesterday's outage was on Square, not on the Internet. This means the terminal is going to keep trying the unavailable Square network, because it knows it's still connected to the Internet. The cashier would likely have to forcibly disconnect the Internet at the location to trigger offline mode.
Posted by bbap
Baton Rouge, LA
Member since Feb 2006
96055 posts
Posted on 9/8/23 at 12:36 pm to
Roger that.
Posted by danilo
Member since Nov 2008
20424 posts
Posted on 9/8/23 at 1:45 pm to
C.R.E.A.M.
Posted by GynoSandberg
Member since Jan 2006
72097 posts
Posted on 9/8/23 at 1:51 pm to
quote:

Taco Bell also announced they were going digital payments only.


No they didn’t

Posted by Sneauxghost
Member since Sep 2020
1101 posts
Posted on 9/8/23 at 2:00 pm to
Only carry cash. It’s never gone down.
Posted by Napoleon
Kenna
Member since Dec 2007
69335 posts
Posted on 9/8/23 at 2:22 pm to
You can run offline but it started working this morning. I'm trying tu get refunded for an instant transfer. I had to pay 1.6% to transfer because I couldn't send my next day transfer yesterday.
I keep the weeks credit card sales in square until Thursday night usually then move it to write checks Friday.


I pay an average of 3.2% to process with square because most of my transactions are over phone or online.
Posted by BadTiger
Member since Dec 2003
333 posts
Posted on 9/8/23 at 11:40 pm to
You are almost right. Each processor has their own individual cost of operation. Some are significantly lower than others. Except for major franchises/corporate negotiated agreements, I can beat them. It’s a competitive market, and I win the competition almost every time. But go ahead and keep pissing money away. They gotta eat too.
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