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re: Was anyone affected by Square crashing today?
Posted on 9/11/23 at 3:26 pm to BadTiger
Posted on 9/11/23 at 3:26 pm to BadTiger
One of the THREE issues caused last week was due to DNS misconfiguration.
quote:
Finally, you know how the haiku goes. It's not DNS. There's no way it's DNS.
It was DNS.
quote:
Here's our timeline of Square's IT woes last week:
Wednesday, September 6: A half-hour outage affecting Square's payroll payment service. There was also an hour-long issue preventing sellers from changing some of their settings. Likely unrelated to the above retail payment issues but we'll mention it anyway.
Thursday, September 7: Multiple failures in Square's backend systems affecting payment processing, transfers, and other services, starting at midday PT, and lasting until the early hours of the following day. At midnight on the 7th, Square admitted: "We do not have a solution for the disruption." Then about an hour later, it had figured it out: "Our engineering team has implemented a fix and services are beginning to recover." At 0200 PT, 14 hours after everything started to go wrong, Square said it was monitoring the situation as more of its backend righted itself, and payment services became available again.
Friday, September 8: While Square was battling to fix the above outage, its Time Cards system, used by customers' workers to clock in and out, was also down for most of Thursday and into Friday.
By 0700 PT on Friday, Square said it had fixed its broken IT systems that had brought down its services since midday the day before, and apologized.
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