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re: Millennials and Zoomers, explain to me the benefits of ordering food on-line

Posted on 6/21/22 at 11:14 am to
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
79384 posts
Posted on 6/21/22 at 11:14 am to
I'm pretty convinced Jimbeaux changed his mind on page 1 and is just continuing to go down with the ship out of sport
Posted by Jimbeaux
Member since Sep 2003
20158 posts
Posted on 6/21/22 at 11:14 am to
quote:

I said you're an idiot if you try to have doordash delivered to a P.O. box.

You ignored the bigger point just to be an arse.

I suppose you can’t help it.
Posted by Korkstand
Member since Nov 2003
28730 posts
Posted on 6/21/22 at 11:15 am to
quote:

This is actually his only decent point. It's a pain in the arse to get DD to update your menu items and it's pretty much only done to update entire menu items, not to let customers know you're out of a single small item. That's why in the small print you agree to substitutions.
That would be the fault of the specific implementation of online ordering, not an inherent advantage to ordering by phone.

Some businesses have their shite together and the app effectively communicates what they have, what they don't, and what the specials are. It just takes a human to update it once when the status of an item changes, then the computer passes it along every time.
Posted by northshorebamaman
Cochise County AZ
Member since Jul 2009
35528 posts
Posted on 6/21/22 at 11:15 am to
quote:

You ignored the bigger point just to be an arse.
That's all you've done in this thread and now you're just acting like a child.
Posted by GreatLakesTiger24
One State Solution
Member since May 2012
55910 posts
Posted on 6/21/22 at 11:16 am to
his mind would be blown in NYC

there are delivery people going into small businesses, walk up apartment buildings, giant office buildings, etc. to deliver food and don't miss a beat
This post was edited on 6/21/22 at 11:16 am
Posted by northshorebamaman
Cochise County AZ
Member since Jul 2009
35528 posts
Posted on 6/21/22 at 11:16 am to
quote:

That would be the fault of the specific implementation of online ordering, not an inherent advantage to ordering by phone.
I don't disagree. As someone who has been on all 3 sides of this process I find zero advantages to phone ordering.
Posted by Korkstand
Member since Nov 2003
28730 posts
Posted on 6/21/22 at 11:19 am to
quote:

Ah, surprise. Kooky calling someone else stupid.
I'm not the one who doesn't understand the very simple concept that verbal communication is prone to errors. There is even a game named 'telephone' that's specifically about having a good laugh about how error-prone it is.

Also, pro-tip for the stupid: your phone and all computers can copy-paste, so if you have crazy delivery instructions write them once and save them. Copy-paste into the app whenever you need them.
Posted by NBR_Exile
Houston via Baton Rouge
Member since Jul 2012
999 posts
Posted on 6/21/22 at 11:20 am to
I’m a 56 year old Xer and I order on an app every chance I get. So much easier and you accrue awards.
Posted by Jimbeaux
Member since Sep 2003
20158 posts
Posted on 6/21/22 at 11:22 am to
quote:

I'm pretty convinced Jimbeaux changed his mind on page 1 and is just continuing to go down with the ship out of sport


I actually just wanted to start a discussion on the topic and see what the benefits to Door Dash type services were in the minds of those who use it frequently.

What I’ve learned is that:

1) People are really sensitive about the topic for some reason.

2) Reinforced the notion that most posters are aggressive and/or defensive as frick (no surprise really)

3) The devil is in the details, probably. At first, I wasn’t even thinking about fast food delivery. And all this talk about lousy employees, being put on hold, loud environment, I have to say that if I experienced that a lot, I would see the benefit of on-line ordering. However, the employees in the places that I order food, usually for pick up, are quite nice to talk to.
Posted by Korkstand
Member since Nov 2003
28730 posts
Posted on 6/21/22 at 11:22 am to
quote:

I order on an app every chance I get. So much easier and you accrue awards.
They can afford to do that because you haven't wasted employee time with your old-fashioned phone call nonsense and have a much lower chance of wasting food due to wrong orders.
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
79384 posts
Posted on 6/21/22 at 11:25 am to
I think the case against DoorDash, at least as a good use of money, is an easy one. It has a place, of course (we used it extensively when my wife was pregnant during COVID and w/ a newborn), but it's most often overpaying for food that won't hold up well via delivery.

I don't think the case against online ordering is very good, but if I lived somewhere where the service industry was pleasant and helpful, I might feel differently.
Posted by illuminatic
Manipulating politicans&rappers
Member since Sep 2012
6962 posts
Posted on 6/21/22 at 11:29 am to
You do know who you replied to don't you?
Posted by BregmansWheelbarrow
Member since Mar 2020
2672 posts
Posted on 6/21/22 at 11:33 am to
By ordering online, you take out at least one part of the the human element…the part where the person taking your order fricks it up. And as far as inadequate directions, well, it seems like any idiot with a mobile phone can put an address into the gps and get to where he needs to be.
This post was edited on 6/21/22 at 11:34 am
Posted by Jimbeaux
Member since Sep 2003
20158 posts
Posted on 6/21/22 at 11:34 am to
quote:

I cant stand having to talk to someone. I am an older millenial, but I have passed on ordering from a restaurant if I have to call. It's 2022, no need to take my order on the phone. Let me order online and pick it up, much easier and better record of what I ordered.


This might be the most honest post in the thread. I suspected this was the major issue. Most people just don’t like to admit it. That might explain the aggressive/defensive nature of the responses.
Posted by brgfather129
Los Angeles, CA
Member since Jul 2009
17109 posts
Posted on 6/21/22 at 11:37 am to
quote:

where you actually speak to a human at the restaurant


I have no desire to speak to anyone at the restaurant.

I rarely order online for delivery, but the only downside I've seen is that sometimes the online menu is out of date and/or not the full menu.
Posted by GreatLakesTiger24
One State Solution
Member since May 2012
55910 posts
Posted on 6/21/22 at 11:37 am to
quote:

This might be the most honest post in the thread. I suspected this was the major issue. Most people just don’t like to admit it. That might explain the aggressive/defensive nature of the responses.

yep. you're right, that's it.

ordering over the phone is clearly superior (especially giving them your credit card info) and the apps are only popular because people don't want to talk on the phone.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
25455 posts
Posted on 6/21/22 at 11:39 am to
quote:

This might be the most honest post in the thread. I suspected this was the major issue. Most people just don’t like to admit it. That might explain the aggressive/defensive nature of the responses


I have no problem speaking to people, I spend most of my day at work doing just that.

I find no need to speak to someone who doesn't give a shite what I have to see, and in the off chance they do has a million distractions that could cause confusion when there is a quicker and more accurate alternative.

You understand this but for whatever reason have dug into your ever moving and absurd take
Posted by Jimbeaux
Member since Sep 2003
20158 posts
Posted on 6/21/22 at 11:40 am to
quote:

ordering over the phone is clearly superior (especially giving them your credit card info) and the apps are only popular because people don't want to talk on the phone.

Hey, don’t bark at me. Take it up with nola tiger lsu. He’s the one who made the statement.
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101930 posts
Posted on 6/21/22 at 11:40 am to
quote:

yep. you're right, that's it.

ordering over the phone is clearly superior (especially giving them your credit card info) and the apps are only popular because people don't want to talk on the phone.


My sarcasm meter almost didn't catch this one. Well played.
Posted by Yeahright
On a big sphere out there.
Member since Sep 2018
1945 posts
Posted on 6/21/22 at 11:41 am to
quote:

I don't have to repeat myself 10x to a barely literate person on the phone? Seems obvious enough.


Ding Ding Ding Ding!!! We have a winner.
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