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Is there any reason I should use the dealership mechanic?
Posted on 8/25/15 at 10:17 am
Posted on 8/25/15 at 10:17 am
I have never taken my car into a dealership for service, but I can't tell if my mechanic fixed the issue I am dealing with. I basically want a fresh set of eyes on it. Does it make sense to take it to the dealership for servicing? Is that going to be way more expensive than a regular, independent mechanic?
Posted on 8/25/15 at 10:18 am to LeonPhelps
mechanic your trust trumps all
unless you own some odd import
unless you own some odd import
Posted on 8/25/15 at 10:20 am to LeonPhelps
Every single experie ce i have with dealer mechanics are:
1) pay way too much
2) problem either not fixed or another problem pops up a month later
1) pay way too much
2) problem either not fixed or another problem pops up a month later
Posted on 8/25/15 at 10:20 am to LeonPhelps
What type of car? Some dealerships are ridiculously expensive compared to independent shops.
For my wife's Prius , I just let the dealer take care of the services. Their price is comparable to what several area shops charge, so it's not worth the hassle to take it elsewhere. This particular dealer has never tried to upsell me on services though, so that's another factor.
For my car, I'm familiar with the people in the service department and get good deals on oil changes and rotations, so it goes to the people I know.
For my wife's Prius , I just let the dealer take care of the services. Their price is comparable to what several area shops charge, so it's not worth the hassle to take it elsewhere. This particular dealer has never tried to upsell me on services though, so that's another factor.
For my car, I'm familiar with the people in the service department and get good deals on oil changes and rotations, so it goes to the people I know.
This post was edited on 8/25/15 at 10:22 am
Posted on 8/25/15 at 10:22 am to LeonPhelps
Sounds like you need a new mechanic & second, IF your mechanic is good there is no reason to take it to the dealer except for recalls.
Posted on 8/25/15 at 10:22 am to LeonPhelps
Some people swear by the dealership. But most places with a master mechanic that mechanic has worked at a dealership. It really depends. Since dealership are independently owned, they are not really different than a local shop.
Posted on 8/25/15 at 10:23 am to LeonPhelps
I know far more about the heavy equipment world than I know about he automotive world. Having said that, dealer mechanics have a huge advantage in three key areas.
1. Factory training from the manufacturer (this is especially important on newer machines)
2. Manufacturer specs information
3. Manufacturer designed specialized tools
1. Factory training from the manufacturer (this is especially important on newer machines)
2. Manufacturer specs information
3. Manufacturer designed specialized tools
Posted on 8/25/15 at 10:27 am to LeonPhelps
Thanks for the info. I'll just find a second local mechanic. A couple popped up by my house recently anyway.
Posted on 8/25/15 at 10:29 am to Darth_Vader
quote:
1. Factory training from the manufacturer (this is especially important on newer machines) 2. Manufacturer specs information 3. Manufacturer designed specialized tools
These are important points. Another one - as I'm a Toyota/Lexus guy - OEM parts are not special orders at a dealership, if that kind of thing is important to you.
Another is fluids - while generic fluids work for a lot of makes, I know that Toyota, especially, has specs for coolant that some indies may not know about or stock (but most likely do - it's not like Toyotas are exotic).
Just something to think about - I don't feel "robbed" at my local Toyota shop, but it is not cheap either.
Posted on 8/25/15 at 10:32 am to LeonPhelps
Car still under warranty = Go to the dealer
Car not under warranty = Go to indie shop
In my experience, the dealer prices are twice that of indie shops.
Car not under warranty = Go to indie shop
In my experience, the dealer prices are twice that of indie shops.
Posted on 8/25/15 at 10:32 am to Ace Midnight
If I can't fix it myself then I take it to a dealership. If its a special car like a prius or diesel VW, for sure take it to a dealer. These mechanics work on these cars all day long and have probably already seen the problem and can correct it the first time.
FWIW I haven't taken any car for automotive engine work in almost 10 years.
FWIW I haven't taken any car for automotive engine work in almost 10 years.
Posted on 8/25/15 at 10:34 am to LeonPhelps
What seems to be the problem with your car?
This post was edited on 8/25/15 at 10:35 am
Posted on 8/25/15 at 10:36 am to meeple
quote:
What seems to be the problem with your car?
Posted on 8/25/15 at 10:37 am to LeonPhelps
I like to take my car to the dealership for maintenance. All of that gets put on the Carfax and I think it can help your car keep some value. Since my car is under warranty, I'd definitely take the car to the dealership for repairs. Not under warranty, definitely going to an indie shop.
Posted on 8/25/15 at 10:40 am to meeple
quote:
What seems to be the problem with your car?
When I'm going over 60 and have to turn the wheel, as on the interstate, it often shakes violently. It is a 2006 4Runner with about 96,000 miles on it.
Posted on 8/25/15 at 10:41 am to LeonPhelps
What brand is your car? Luxury dealers can be great. I know several people who have gotten ridiculously expensive parts replaced for free, even outside warranty coverage, as a token of "good will." Lexus is notorious for doing this.
If your car is from one of the Big 3, find an independent shop.
If your car is from one of the Big 3, find an independent shop.
Posted on 8/25/15 at 10:42 am to BottomlandBrew
quote:
Car still under warranty = Go to the dealer
Car not under warranty = Go to indie shop
In my experience, the dealer prices are twice that of indie shops.
This.
Also I think some people have a misconception that techs at a dealer are better than techs at an independent shop. I my experience this isn't always true. "Factory Trained Techs" just mean that a tech has sat through some online courses or a couple "in person" classes. I have dealt with good and bad techs at both dealerships and independent shops.
These newer vehicles are getting so complex that it is getting harder to find good qualified technicians. You can send them to all the training available but you still can't "fix stupid."
Posted on 8/25/15 at 10:43 am to LeonPhelps
quote:
When I'm going over 60 and have to turn the wheel, as on the interstate, it often shakes violently. It is a 2006 4Runner with about 96,000 miles on it.
You don't need the dealer for this. Just find someone reputable.
Posted on 8/25/15 at 10:44 am to Hulkklogan
quote:
I like to take my car to the dealership for maintenance. All of that gets put on the Carfax and I think it can help your car keep some value.
I understand what you're saying but if you keep accurate maintenance records yourself, it's the same thing.
When I traded in my 2000 Sierra, the dealer couldn't find any online service records for my truck and wanted to slash the trade-in value. I pulled out the owner's manual that had all of the maintenance listed (I even made my own form to list everything). I got my price.
Posted on 8/25/15 at 10:45 am to LeonPhelps
quote:
When I'm going over 60 and have to turn the wheel, as on the interstate, it often shakes violently. It is a 2006 4Runner with about 96,000 miles on it.
An independent alignment shop should be able to fix this.
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