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Started By
Message
Posted on 12/9/14 at 6:23 pm to RBWilliams8
quote:So the dude who runs the business and was "gouging" (lack of a better term) it's customers is now the victim?
The issue I have with this is that he didn't have the balls to simply call and confront him. He may have gotten the same results, may have been ended it there. Instead he blasted an entrepreneur over the Internet for $4. And really, it was over a dollar.
Am I the only one in this fricking thread that doesn't mind a dude putting a CRIMINAL BUSINESS PRACTICE on blast?
I'm sorry, I thought this was America.
Posted on 12/9/14 at 6:25 pm to yankeeundercover
quote:
Am I the only one in this fricking thread that doesn't mind a dude putting a CRIMINAL BUSINESS PRACTICE on blast?
I'm sorry, I thought this was America.
lol, you're a p*ssy
Posted on 12/9/14 at 6:26 pm to yankeeundercover
quote:
gouging"
Gouging is a strong term here. From 12.95 to 13.95 is less than a 7% increase. That is hardly gouging.
Posted on 12/9/14 at 6:27 pm to glassman
I said (lack of a better term)!
What word is appropriate?
What word is appropriate?
Posted on 12/9/14 at 6:30 pm to yankeeundercover
I guess the website should have been updated, that much is true. Or had a statement that prices can change without notice. The HBS prof is being a douche.
Posted on 12/9/14 at 6:30 pm to stout
quote:
Those who can't, teach
He looks like the kinda guy that would have an anxiety attack in the court room because he can't handle real confrontation, so he does it via email
Posted on 12/9/14 at 6:31 pm to glassman
quote:
I guess the website should have been updated, that much is true. Or had a statement that prices can change without notice. The HBS prof is being a douche.
If you read upon Edelman's whole "truth in advertising" background, it makes more sense. There still had to have been a better way to go about this.
Posted on 12/9/14 at 6:36 pm to southernelite
quote:
where he teaches in the Negotiation, Organizations & Markets unit.
Dude is a terrible negotiator. He made a couple of pretty big (and rookie) mistakes and the restaurant guy outboxed him.
1) Went nuclear too quickly.
2) Threatened the authorities when he had no real standing to do so, restaurant guy then just tells the dude to pretty much piss off while he waits to be contacted.
I give his real world exercise a grade of D+.
Posted on 12/9/14 at 6:36 pm to Navytiger74
An I the only person who checks the amount when I pay? This is some pretty basic math here.
Posted on 12/9/14 at 6:37 pm to southernelite
Dude is a tool, but he may be running some type of real-life experiment or some shite.
quote:
Ben is an associate professor at the Harvard Business School in the Negotiation, Organizations & Markets unit. His research explores the public and private forces shaping Internet architecture and business opportunities, with particular focus on online advertising, competition, regulation, and consumer protection.
Posted on 12/9/14 at 6:38 pm to southernelite
I'd love for someone to pull that shite at my place
Posted on 12/9/14 at 6:40 pm to boosiebadazz
That makes sense. Still no way to know.
This post was edited on 12/9/14 at 6:40 pm
Posted on 12/9/14 at 6:40 pm to yellowfin
quote:McDonald's has a national comment/complaint line...
I'd love for someone to pull that shite at my place
Posted on 12/9/14 at 6:41 pm to boosiebadazz
quote:
Dude is a tool, but he may be running some type of real-life experiment or some shite.
Probably something similar. He just believes all negotiations fit into a prepackaged box when the reality is that people and situations are different and the one-size-fits-all approach doesn't work.
And the whole "championing all the others that got ripped off" is strange, as well. Negotiating is all about #1.
Posted on 12/9/14 at 6:41 pm to yankeeundercover
I don't do franchises
Posted on 12/9/14 at 6:45 pm to yankeeundercover
Guy is definitely being a prick about it, but he is right.
However, the proper way to handle such a grievance is get your 4 bucks back and move on. Trying to be anti-capitalist to a small mom and pop really sucks.
I work in academia myself. Some of these people who have never left a college campus in their adult life are hard to deal with. I'm looked down on because I spent 10 years in corporate America before coming back. I tell kids how the real world works instead of always theory.
However, the proper way to handle such a grievance is get your 4 bucks back and move on. Trying to be anti-capitalist to a small mom and pop really sucks.
I work in academia myself. Some of these people who have never left a college campus in their adult life are hard to deal with. I'm looked down on because I spent 10 years in corporate America before coming back. I tell kids how the real world works instead of always theory.
Posted on 12/9/14 at 6:47 pm to southernelite
This is petty on the part of the guy, he should have checked the receipt before paying. But, this also illustrates the point that in general Asian restaurant owners are stingy as shite. Good luck getting them to refund you for anything for any reason ever. This guy easily could have given him 4 bucks and ended it
Posted on 12/9/14 at 6:50 pm to anc
quote:I'm absolutely not saying he wasn't. In fact, I agree with all the "douche" comments.
Guy is definitely a prick
But I'm not going to say that he wasn't right or shouldn't champion the cause.
I will say that I don't agree with the way he handled it, but when you're right, tact is a spectator's burden.
Posted on 12/9/14 at 6:50 pm to yankeeundercover
quote:
shouldn't champion the cause.
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