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Career advice please - very odd situation here

Posted on 12/1/23 at 5:05 pm
Posted by BigD43
Member since Jun 2016
829 posts
Posted on 12/1/23 at 5:05 pm
I have been working in the IT field as a tier 2 desktop support for years now. I have been desperate to move onto a server/networking/info security role but have no luck. To put this into perspective, I might have even applied to 1000 jobs but no offers and very few interviews.

This morning, I got a call from a temp agency that wants me to interview for a tier 2 desktop support specifically for networking issues. Layer 1 support would move tickets to the networking queue I would be working on. I am not certain how my position would different from tier 1 and the recruiter didnt divulge that informaiton. However, from my understanding, I would not be configuring ports or access to switches/routers. That would be a step above me.

Here's the funny and yet also somehow depressing part: the company is intending to hire two people as temps and after 6 months one would be made into a permanent employee and the other would be let go!

Anyone hear of this happening before? Should I consider this? I certainly dont want to be out of a job in six months. Once brought on full time the individual would be given training more so on the networking side. I have been desperate to get off desktop support for years now but I dont know about this.
This post was edited on 12/1/23 at 5:11 pm
Posted by HempHead
Big Sky Country
Member since Mar 2011
55494 posts
Posted on 12/1/23 at 5:07 pm to
Take it, and make the other dude eat shite.
Posted by East Coast Band
Member since Nov 2010
62800 posts
Posted on 12/1/23 at 5:08 pm to
It'd give you at least 6 months of whatever tier you want.
IT jobs are pretty much available many places.
Posted by Upperdecker
St. George, LA
Member since Nov 2014
30580 posts
Posted on 12/1/23 at 5:08 pm to
Is it plugged in? Is it on?
Posted by BigD43
Member since Jun 2016
829 posts
Posted on 12/1/23 at 5:08 pm to
I havent interviewed yet but I appreciate your advice.
This post was edited on 12/1/23 at 5:12 pm
Posted by BigD43
Member since Jun 2016
829 posts
Posted on 12/1/23 at 5:09 pm to
quote:

Is it plugged in? Is it on?


What do you mean by that?
Posted by Broski
Member since Jun 2011
70943 posts
Posted on 12/1/23 at 5:09 pm to
quote:

Career advise


Have someone look over your resume for spelling and grammar.
Posted by Power-Dome
Member since Nov 2012
1112 posts
Posted on 12/1/23 at 5:10 pm to
I don’t get it, you said you want to get out of desktop support yet this position is desktop support. You can sign for anything based on what they are “promising” for the future. It never happens.

Also, the Philippinos are coming for your job
This post was edited on 12/1/23 at 5:12 pm
Posted by FutureCorridor49
US 90
Member since May 2023
186 posts
Posted on 12/1/23 at 5:10 pm to
Name dollar amounts to get an actual answer from tOT.


WGAF, you’re anonymous anyway.
Posted by HempHead
Big Sky Country
Member since Mar 2011
55494 posts
Posted on 12/1/23 at 5:10 pm to
quote:

I havent interviewed yet but I appreciate your adivse.



If you're confident that you can smoke a competitor from a technical and personal standpoint, I think you'd be doing yourself a service. If not, maybe acquire more knowledge/certs for something a little more stable.

If you're in a position to be able to gamble on yourself without dependents being affected, say frick it anyway.
Posted by BigD43
Member since Jun 2016
829 posts
Posted on 12/1/23 at 5:10 pm to
no need to mock me.
Posted by BigD43
Member since Jun 2016
829 posts
Posted on 12/1/23 at 5:11 pm to
You're right. It would be one desktop support job to another.
Posted by guzziguy
Lake Forest
Member since Jun 2022
169 posts
Posted on 12/1/23 at 5:12 pm to
We hire temps all of the time.
Most option to come to work for the company full time.
The company usually pays them LESS than what they received hourly from the agency. (Insurance, dental, vision, etc. subsidized by the employer.

Identify as a bi-racial gay transvestite and you're guaranteed a job.
Posted by BabySam
FL
Member since Oct 2010
1505 posts
Posted on 12/1/23 at 5:12 pm to
Sounds like you need to be looking for the next level position. Are you in a position to move to support a great opportunity for professional growth? How do you stack up in the certs/degree area? Is your experience in a specific industry or span across a few?
Posted by BigD43
Member since Jun 2016
829 posts
Posted on 12/1/23 at 5:12 pm to
That hasnt be disclosed to em yet. If they were comparable in pay, should I still consider it?
Posted by BigD43
Member since Jun 2016
829 posts
Posted on 12/1/23 at 5:14 pm to
My current position is very limited opportunity for advancement.

I am networking+/Security+ certified.
This post was edited on 12/1/23 at 5:14 pm
Posted by bad93ex
Member since Sep 2018
27248 posts
Posted on 12/1/23 at 5:14 pm to
Get certs in whatever you want to get into, desktop support is very hard to leave.
Posted by WavinWilly
Wavin Away in Sharlo
Member since Oct 2010
8783 posts
Posted on 12/1/23 at 5:16 pm to
I avoid contract offers like the plague. Did it once and never again. I just find promises made by a company almost never pan out.

Take the job on what it currently offers your career, not what they “promise” down the road. Budgets have a funny habit of shrinking.
This post was edited on 12/1/23 at 5:17 pm
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
32507 posts
Posted on 12/1/23 at 5:18 pm to
Not to be a dick, but what’s the worst that can happen? Lose your job, and find another one right away?
Posted by mikelbr
Baton Rouge
Member since Apr 2008
47507 posts
Posted on 12/1/23 at 5:19 pm to
quote:

I have been working in the IT field as a tier 2 desktop support for years now. I have been desperate to move onto a server/networking/info security role but have no luck. To put this into perspective, I might have even applied to 1000 jobs but no offers and very few interviews.



You have to take the Networking courses and get the Certs on your own time to move into a 'real IT' job in networking/infrastructure.

We have a guy doing exactly that for us. He started as a Support Analyst and has moved up to Network Admin b/c he took full advantage of all the free training subscriptions through Pluralsight. And he went and took the tests on his own in the New Orleans area.

Pluralsight has a shite ton of free content for tech training
This post was edited on 12/1/23 at 5:21 pm
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