re: Career advice please - very odd situation here

Posted by Porter Osborne Jr

Member since Sep 2012

40081 posts

Posted on 12/1/23 at 6:15 pm to BigD43

Bet on yourself

Posted by HeadyMurphey

Los Santos

Member since Jan 2008

17187 posts

Posted on 12/1/23 at 6:21 pm to BigD43

quote:

Ive been in IT for 9 years, including two years of school.

I have been working Tier 2 for four years now

Not trying to be rude, but something isn't working. 1st/2nd level support type roles should be entry level type roles, stepping stones so to speak. When I see someone in those roles for years, I immediately think they are slackers.

If you feel you have been ignored, you will probably see the same thing elsewhere. Do some serious analysis of your performance/skills and fix the issues or you will be in the same apot in 10 years

Posted by Gee Grenouille

Bogalusa

Member since Jul 2018

4887 posts

Posted on 12/1/23 at 6:21 pm to BigD43

quote:
I have been working in the IT field as a tier 2 desktop support for years now

don't need to read the rest, that sounds like torture.

Posted by Gee Grenouille

Bogalusa

Member since Jul 2018

4887 posts

Posted on 12/1/23 at 6:22 pm to BigD43

quote:
the company is intending to hire two people as temps and after 6 months one would be made into a permanent employee and the other would be let go!

Anyone hear of this happening before?

It's called "rank and yank" an it's quite common.

Posted by deltaland

Member since Mar 2011

90848 posts

Posted on 12/1/23 at 6:24 pm to BigD43

I read your post in an Indian accent

Posted by lsufan1971

Zachary

Member since Nov 2003

18357 posts

Posted on 12/1/23 at 6:27 pm to BigD43

quote:
Anyone hear of this happening before?

Happens all the time. I wouldn’t take a temp position but that’s just me.

IT jobs are really plentiful in most area’s. My suggestion is take a class or 2 in security and networking for resume purposes. It Security is being taught at all the universities now and getting to get more competitive.

An employer that is looking for that skill set is going to grab the person that has it rather than someone who doesn’t 9/10 times.

Posted by Gee Grenouille

Bogalusa

Member since Jul 2018

4887 posts

Posted on 12/1/23 at 6:30 pm to StTiger

quote:
For real though, someone mentioned it, get your resume checked. Whatever university you went likely has a free service for alumnus

Got an interview the first time I used the updated resume you're suggesting.

Posted by 756

Member since Sep 2004

14885 posts

Posted on 12/1/23 at 7:21 pm to BigD43

First question how far are you willing to move?

Posted by BigD43

Member since Jun 2016

841 posts

Posted on 12/1/23 at 7:31 pm to 756

I have to stay in the tri state area for family purposes.

Posted by BigD43

Member since Jun 2016

841 posts

Posted on 12/1/23 at 7:33 pm to HeadyMurphey

quote:
Not trying to be rude, but something isn't working. 1st/2nd level support type roles should be entry level type roles, stepping stones so to speak. When I see someone in those roles for years, I immediately think they are slackers.

If you feel you have been ignored, you will probably see the same thing elsewhere. Do some serious analysis of your performance/skills and fix the issues or you will be in the same apot in 10 years

The problem is that my company does not typically promote from within. I cant gain the necessary experience.

Posted by BigD43

Member since Jun 2016

841 posts

Posted on 12/1/23 at 7:39 pm to Gee Grenouille

quote:
It's called "rank and yank" an it's quite common.

Have you seen it where two temps would be competing for one permanent position?

Posted by GRTiger

On a roof eating alligator pie

Member since Dec 2008

63191 posts

Posted on 12/1/23 at 7:47 pm to BigD43

quote:
tier 2

The superior tier, fwiw.

quote:
Layer 1 support would move tickets to the networking queue I would be working on. I am not certain how my position would different from tier 1 and the recruiter didnt divulge that informaiton. However, from my understanding, I would not be configuring ports or access to switches/routers. That would be a step above me.

Learn to code.

Posted by fwtex

Member since Nov 2019

1967 posts

Posted on 12/1/23 at 7:49 pm to BigD43

Where are you located? Big D as in Dallas? I am not a tech guy but I do associate with techies daily in my job. A couple thoughts are to maybe look at jobs outside of tech but that would see your knowledge as valuable. Cyber is huge and it's only going to get bigger. Also look at something like Third party risk as a way into a large corporation where you could move into other roles later.

A neighbor was in a long term tech job with a small company and laid off last year. He got a much better job for a city. I think it might be beneficial to look at different industries and not so much the specific job you want. Skills and knowledge are transferable.

Posted by BigD43

Member since Jun 2016

841 posts

Posted on 12/1/23 at 7:56 pm to fwtex

I live in Pittsburgh but trying to stay in the tri state area.

Posted by StTiger

Baton Rouge

Member since Nov 2008

2935 posts

Posted on 12/1/23 at 7:58 pm to BigD43

quote:
I have to stay in the tri state area for family purposes.

The amount of federal positions open in that area is absolutely insane. Plus locality is suhweeeet. I thing January 2024 it jumps to 17.77% for rest of US area. With "1000" apps out and only a few interviews and no offers... Go see a resume advisor at the nearby uni. Do mock interviews
It won't cost that much if your school doesn't offer it for free. Something needs retooling and with that many no interview applications, it starts with the resume

Posted by bad93ex

Member since Sep 2018

27342 posts

Posted on 12/2/23 at 12:22 am to BigD43

quote:
I live in Pittsburgh but trying to stay in the tri state area.

Luckily you're in a decent area to make this work, I would like to help you out since I found myself in a very similar situation possibly worse but if you'd like to talk, just let me know.