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Started By
Message
Anyone ever gotten lenses repaired by Costa?
Posted on 9/4/15 at 7:22 pm
Posted on 9/4/15 at 7:22 pm
shattered a lense today and and wondering if the cost and turnaround time makes it easier to just buy a new pair.
Its only a 400g lense in the Cut tortoise frame, not outdoor board approved 580g.
Its only a 400g lense in the Cut tortoise frame, not outdoor board approved 580g.
This post was edited on 9/4/15 at 7:23 pm
10
Posted on 9/4/15 at 7:23 pm to BilJ
Pretty sure we had a pair for my son fixed one time; nominal fee ... check the outdoor board for more info. THink there was something on that recently.
Posted on 9/4/15 at 7:24 pm to BilJ
400? Lolz
But i think i shattered mine and they charged me $40 or something
But i think i shattered mine and they charged me $40 or something
Posted on 9/4/15 at 7:25 pm to Cosmo
time table?
Posted on 9/4/15 at 7:25 pm to BilJ
I've had nothing but excellent experiences with Costa customer service and warranty dept.
More than likely they will replace the lens for only shipping costs.
More than likely they will replace the lens for only shipping costs.
Posted on 9/4/15 at 7:26 pm to BilJ
Superintendent I work with shattered his 5 year old pair of Fathoms. Sent him a brand new pair for like $50.
This post was edited on 9/4/15 at 7:27 pm
Posted on 9/4/15 at 7:27 pm to BilJ
2 weeks maybe?
Posted on 9/4/15 at 7:28 pm to BilJ
You can buy the lenses on eBay and do it yourself
Posted on 9/4/15 at 7:35 pm to stout
Had a cracked lens replaced and it ran me $80. The turnaround was about 8 days.
Posted on 9/4/15 at 7:42 pm to BilJ
Had the lens film start to bubble around the edges one time. Sent them off, paid ~ $11 and they sent them back in a couple of weeks. They also fixed the tip of the frame at the ear piece that was broken, I didn't request that in my claim. They fixed them up nicely, basically a new pair. I'm a customer for life.
Posted on 9/4/15 at 9:36 pm to BilJ
Yeah, you'll pay for the lense and shipping. It's about $90 if I recall correctly (for the 580G lens)
Posted on 9/4/15 at 9:54 pm to BilJ
For a shattered lens replacement (I'll assume they didn't actually repair it, but semantics) it was about $60 total and a 2-3 week turnaround. It's been a while though. I could be way off.
Posted on 9/4/15 at 9:56 pm to BilJ
quote:
400g
:/
Posted on 9/4/15 at 9:58 pm to BilJ
Total turnaround was about a week. I think it was either $90 or $100 for 580G lens replacement. They replace the pair, not just one.
Posted on 9/4/15 at 10:03 pm to 3deadtrolls
I sent them a message through their site 12 days ago and asked the cost to replace my lenses (one is scratched). Got an auto reply saying they would respond promptly. Haven't heard shite yet.
Posted on 9/4/15 at 10:12 pm to stout
quote:
You can buy the lenses on eBay and do it yourself
Yep. I hate mailing shite.
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