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Saint John in New Orleans shut down indefinitely due to Entergy

Posted on 11/2/23 at 4:07 pm
Posted by BilbeauTBaggins
probably stuck in traffic
Member since May 2021
4414 posts
Posted on 11/2/23 at 4:07 pm
Posted by patnuh
South LA
Member since Sep 2005
6720 posts
Posted on 11/2/23 at 4:15 pm to
He says Entergy doesn’t know who is responsible for the ghost meter, but then says he owes $40k. Sounds like they do know who is responsible.
Posted by Demshoes
Up in here
Member since Aug 2015
10199 posts
Posted on 11/2/23 at 4:15 pm to
quote:

We have become blinded by the light of poor leadership and a mayor who let the building long before the curtain has even dropped.
Posted by cgrand
HAMMOND
Member since Oct 2009
38804 posts
Posted on 11/2/23 at 4:24 pm to
1) what he says about the city is true
2) what he says about entergy is likely untrue
Posted by threeputt
God's Country
Member since Sep 2008
24791 posts
Posted on 11/2/23 at 4:24 pm to
Pay your bills, baw.
Posted by notiger1997
Metairie
Member since May 2009
58132 posts
Posted on 11/2/23 at 4:40 pm to
quote:

2) what he says about entergy is likely untrue


Why do you think that. They seem like they are a circus to deal with. Almost as bad as the mayors office.
Posted by cgrand
HAMMOND
Member since Oct 2009
38804 posts
Posted on 11/2/23 at 4:56 pm to
I deal with entergy almost every day. They are a client of mine and I’m a client of theirs

the rules for metering are pretty failsafe. If there’s power on, there’s a meter. If there’s a meter, there’s a certificate of occupancy. If there’s a CO, there’s a party responsible for the power bill.

getting your power shut off is easy. Getting it on is the hard part
Posted by More beer please
Member since Feb 2010
45050 posts
Posted on 11/2/23 at 5:20 pm to
So what does his lease say? I dont understand how you operate in a building but dont know who's supposed to pay the light bill.

I pay mine according to the 3rd party lease I signed. There isnt anything about the space I rent that I dont know about or its location.

Maybe there's more to it but it seems like the business owner is playing dumb.

Although everything he said about the city itself is 100% accurate.
This post was edited on 11/2/23 at 5:22 pm
Posted by BlackenedOut
The Big Sleazy
Member since Feb 2011
5805 posts
Posted on 11/2/23 at 5:24 pm to
Like most commercial properties, and especially those in the French Quarter, I’m sure it’s a triple net lease. There is probably a meter somewhere but I’d be willing to bet St. John isn’t leasing the whole building. That probably means also there could be one meter for the whole building. Entergy says “this building owes $40,000 and if not paid we are turning the meter off.”
Now probably St. John owes some of that balance, but likely not all of it. Meanwhile good chance the property owner doesn’t care, if meter turns off, lessees all put in default and they keep deposit and re-let to new tenants who have a dream of owning a restaurant in the French quarter. Rinse. Repeat.
Posted by notiger1997
Metairie
Member since May 2009
58132 posts
Posted on 11/2/23 at 5:31 pm to
quote:

BlackenedOut


I think you nailed it.
Posted by cgrand
HAMMOND
Member since Oct 2009
38804 posts
Posted on 11/2/23 at 5:46 pm to
one meter on a multi tenant building means one of two things…the meter is in a single tenants name, or the meter is in the landlords name. If the first case, the tenant is responsible for the whole bill full stop. If the second case, the landlord is responsible (and thus will be getting the bills).

either way, someone is getting a power bill and that someone isn’t paying it
Posted by MeridianDog
Home on the range
Member since Nov 2010
14198 posts
Posted on 11/2/23 at 5:58 pm to
I feel so dumb. They turned his power off for lack of payment. He says no one even knows where the meter is located.

I thought when they decide to turn off someone's power, they pull the meter, which kills the power?

Evidently, someone in Entergy knew where the meter was, or the power would still be on.

What am I missing here?
Posted by BigBinBR
Baton Rouge
Member since Mar 2023
4158 posts
Posted on 11/2/23 at 6:04 pm to
quote:

He says Entergy doesn’t know who is responsible for the ghost meter, but then says he owes $40k. Sounds like they do know who is responsible.


He also says Entergy doesn’t even know where the meter is on the property.

Entergy makes tons of mistakes in NOLA. They charge people crazy amounts. When people call and ask Entegy just says “pay what you would normally pay and we will figure it out.”

Also, this is Entergy New Orleans. They are different than Entergy Louisiana that most people deal with - they are two separate subsidies. Entergy New Orleans is a mess and has continually talked about either merging with Entergy Louisiana or selling Entergy New Orleans out right.

Edit: Entergy New Orleans also has an issue where they apply payments to the wrong accounts. Sometimes for months/years.
This post was edited on 11/2/23 at 6:11 pm
Posted by BigBinBR
Baton Rouge
Member since Mar 2023
4158 posts
Posted on 11/2/23 at 6:09 pm to
quote:

Evidently, someone in Entergy knew where the meter was, or the power would still be on. What am I missing here?


Not necessarily. Entergy says cut off power at XYZ address. The employee drives up, only sees 1 meter at that ad dress and cuts the power.

However, he should be able to compare the meter number on his bill with the meter that has been turned off. If his electricity is paid up to date on the meter that’s on the bill then they cut off the wrong one.

Posted by Jones
Member since Oct 2005
90521 posts
Posted on 11/2/23 at 6:36 pm to
quote:

Like most commercial properties, and especially those in the French Quarter, I’m sure it’s a triple net lease. There is probably a meter somewhere but I’d be willing to bet St. John isn’t leasing the whole building. That probably means also there could be one meter for the whole building. Entergy says “this building owes $40,000 and if not paid we are turning the meter off.”
Now probably St. John owes some of that balance, but likely not all of it. Meanwhile good chance the property owner doesn’t care, if meter turns off, lessees all put in default and they keep deposit and re-let to new tenants who have a dream of owning a restaurant in the French quarter. Rinse. Repeat.


In the old days, this is how you end up in a trunk.

We should bring those back
Posted by cgrand
HAMMOND
Member since Oct 2009
38804 posts
Posted on 11/2/23 at 8:32 pm to
quote:

Commish. Davante Lewis @davantelewis

I have spoken to @EntergyNOLA and they are willing to work with St. John to bring a resolution and restore power tonight. I have reached out to Chef Eric as well. My office is asking St. John for permission to review their account. I’m asking both parties to come to the table.
Posted by Gris Gris
OTIS!NO RULES FOR SAUCES ON STEAK!!
Member since Feb 2008
47383 posts
Posted on 11/3/23 at 10:46 am to
quote:

quote:
Commish. Davante Lewis @davantelewis

I have spoken to @EntergyNOLA and they are willing to work with St. John to bring a resolution and restore power tonight. I have reached out to Chef Eric as well. My office is asking St. John for permission to review their account. I’m asking both parties to come to the table.


This is interesting. Hopefully, they can get to the bottom of this and work something out. I don't see Cook as a guy who doesn't pay his bills. Something is amiss. Just don't know exactly how it got to this point.
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
73681 posts
Posted on 11/3/23 at 10:49 am to
Such bullshite it takes this level of attention to get Entergy to the table. There are countless stories like this across the city where Entergy doesn't apply common sense and just rapes the customer because they have no competition.
Posted by NOFOX
New Orleans
Member since Jan 2014
9945 posts
Posted on 11/3/23 at 10:53 am to
quote:

He also says Entergy doesn’t even know where the meter is on the property.



In the NOLA article, Entergy says they cannot discuss specifics because he would not grant them permission to do so, but they stated that they confirmed both the location and reading of the meter.

It does not sound like a "ghost" meter. Maybe Entergy is full of shite, but with this going viral I doubt they put that statement out if they couldn't find the meter.
Posted by kengel2
Team Gun
Member since Mar 2004
30790 posts
Posted on 11/3/23 at 10:55 am to
quote:

I thought when they decide to turn off someone's power, they pull the meter, which kills the power?


If its a smart meter they can shut it off remotely. And on the opposite end, if there was an issue with the meter they would know almost instantaneously.

This post was edited on 11/3/23 at 10:59 am
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