It never ceases to amaze me how ChickFilA values customer service. Every time I go to one, no matter where, its always "Yes Sir, Thank You Sir, My Pleasure." Only FF restaurant where the manager walks around and asks you if you need anything. Very rarely can you walk through the door without multiple people telling you "Hello" or "Welcome". There can be 30 people in line, and you'll still never have to wait more than 5 mins to get your food.
All this for a chicken shack whose meals are no more expensive (sometimes a lot less expensive) than McDonalds. Furthermore, they are typically staffed with twice the number of people McDonalds are. Why is it that ChickFilA can attract a higher quality worker than McDonalds? Franchise vs Corporately owned?
This post was edited on 6/27 at 12:53 pm