Customer Service at ChickFilA | Page 2 | TigerDroppings.com
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Godfather1
Army Fan
SE Louisiana
Member since Oct 2006
35221 posts

re: Customer Service at ChickFilA

quote:

In BR, the worst service always came from BK and Jack in the Box and every fricking popeyes ever. One word can sum up the difference: demographics


No argument with any of that. I think BK actually seeks out the dumbest people they can find to hire.

Popeyes has developed the neat little trick of actually getting your money before they tell you your chicken's going to be another 12 minutes before it's ready.


JordonfortheJ
Madison, AL
Member since Mar 2012
12613 posts

re: Customer Service at ChickFilA
quote:

All this for a chicken shack whose meals are no more expensive (sometimes a lot less expensive) than McDonalds.


what are you smoking on? chick fil is pretty expensive compared to Mcdonalds


Fat Man
LSU Fan
Covington, Atlanta, Winston-Salem
Member since Jan 2006
6565 posts

re: Customer Service at ChickFilA
quote:

Operator's


Technically, there are not franchises or franchisees. Every store is owned by the Corporate.

An operator gets a store for only $5,000 cash. That's the easy part. The number of applicants is incredible. Hence, corporate can be very selective about who they choose .. ie values and mentor-ability.

and ftw, CFA is not publicly traded.


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Godfather1
Army Fan
SE Louisiana
Member since Oct 2006
35221 posts

re: Customer Service at ChickFilA
quote:

I wish frickin chicken was still opened in BR. That always asked for your frickin order


Loved that place.


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Johnny3tears
LSU Fan
Somewhere in La
Member since Jan 2012
1936 posts

re: Customer Service at ChickFilA
Haha I forgot about Popeyes. They our horrible. I have never had a good experience with them. Slow as heck and not friendly. But they are always busy so they must be doing something right.


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AngryBeavers
LSU Fan
Member since Jun 2012
4554 posts

re: Customer Service at ChickFilA
quote:

Why is it that ChickFilA can attract a higher quality worker than McDonalds?


I am a firm believer that if you hold people to a hire standard most will step up and meet that standard. The ones that don't end up where they deserve.


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TigerstuckinMS
LSU Fan
Member since Nov 2005
5660 posts

re: Customer Service at ChickFilA
quote:

Popeyes has developed the neat little trick of actually getting your money before they tell you your chicken's going to be another 12 minutes before it's ready.


Popeye's in Dutchtown. They're doing a good job. I got lunch there earlier this week and I didn't even have to pull forward.


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TexasTiger1185
LSU Fan
New Orleans
Member since Sep 2011
10341 posts

re: Customer Service at ChickFilA
I mentioned at Balcony Bar that they have a salad there that's pretty good and the new chef looks at me and says, "frick Chick-Fil-A" then continues her conversation.

They make good food, and haven't really done anything to gay people. So stupid.


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OldSouth
LSU Fan
Folsom, LA
Member since Oct 2011
8363 posts

re: Customer Service at ChickFilA
I wonder how long it will be before they are sued out of business for racial discrimination in their hiring practices.


bayou2003
LA-Monroe Fan
Mah-zur-ree (417)
Member since Oct 2003
16439 posts

re: Customer Service at ChickFilA
quote:

In BR, the worst service always came from BK and Jack in the Box and every fricking popeyes ever.


One word can sum up the difference: demographics

quote:

In BR, the worst service always came from BK and Jack in the Box and every fricking popeyes ever.


One word can sum up the difference: demographics



Depends on where you go to. I've seen certain groups of people at BK and McDonald's show more respect, speak better than white customers. The further south you go, the more dumb certain groups get, it's a fact.


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elprez00
New Orleans Saints Fan
Hammond, LA
Member since Sep 2011
15226 posts

re: Customer Service at ChickFilA
quote:

what are you smoking on? chick fil is pretty expensive compared to Mcdonalds

I got a nugget meal with large drink for $6.75 today. That same meal at McDonalds is going to cost about the same. You can easily go $8.00 at McDonalds on some of their chicken sandwiches.


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elprez00
New Orleans Saints Fan
Hammond, LA
Member since Sep 2011
15226 posts

re: Customer Service at ChickFilA
quote:

I wonder how long it will be before they are sued out of business for racial discrimination in their hiring practices.

Plenty of black people work at ChickFilA. The girl that took my order was black. One of the managers at the one on Siegen is black.


DonChowder
LSU Fan
Sonoma County
Member since Dec 2012
6629 posts

re: Customer Service at ChickFilA
I agree with this. Chick-a-fil, as my dad still calls it, keeps business simple and hires good kids.

In-N-Out has a very similar business model and hiring strategy. It's always a pleasure kids working a job where they're happy.


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JordonfortheJ
Madison, AL
Member since Mar 2012
12613 posts

re: Customer Service at ChickFilA
I wonder why Admins move these threads to F&D...they aren't specifically about food..sure don't see them move Lunch, breakfast and snack threads which are.


LSU 318 LSU
Notre Dame Fan
El Cerrito Place
Member since Jan 2011
4275 posts

re: Customer Service at ChickFilA
quote:

I wonder why Admins
Thoueth must not speak of such


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TigerBait1127
New Orleans Saints Fan
Houston
Member since Jun 2005
36689 posts

re: Customer Service at ChickFilA
quote:

Part of the Operator's responsibility in managing the store is preparing young people for life/ career / college. Store Operator's are actually supposed to be mentors as well as bosses.



yep. My sister has worked there through college b/c she has enjoyed it so much, not b/c she needs the money. They are very flexible and want to retain their employees after college for their corporate positions


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Paul Allen
USA Fan
Baton Rouge, LA
Member since Nov 2007
33589 posts

re: Customer Service at ChickFilA
Chick Fil A is pricey.


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elprez00
New Orleans Saints Fan
Hammond, LA
Member since Sep 2011
15226 posts

re: Customer Service at ChickFilA
quote:

I wonder why Admins move these threads to F&D..


This is most certainly not a F&D thread. I wasn't asking about the taste of the nuggets.

I could see it being moved to the Poli board before the F&D board.


LSU0358
LSU Fan
Member since Jan 2005
5676 posts

re: Customer Service at ChickFilA
A big reason CFA's are run so well is the franchisee only owns a single store for the most part. In most cases the franchisee sets foot in the restaurant at least once a day.


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JordonfortheJ
Madison, AL
Member since Mar 2012
12613 posts

re: Customer Service at ChickFilA
had potential


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